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Step 3: New Merchant Setup Checklist

Summary: Use this checklist to get your store ready to sell with Qashier: sign up, verify your business, set up your terminal, apply for payments, add your bank account, load your products and make your first sale.

Applies to: Singapore, Malaysia, the Philippines and Thailand · Qashier POS, QashierHQ and QashierPay. Steps marked [SG] [MY] or [PH] [TH] apply to those markets only.

Before you start

  • [SG] [MY] You sign up yourself at hq.qashier.com/startup. After that, QashierHQ shows your activation path: Account created → Verify your business → Order your terminals → Setup online payments → Add bank account. Steps 2 to 5 below follow that path.

  • [PH] [TH] Submit the enquiry form on the sign-up page and our team will contact you to set up your account, plan and hardware. Then continue from step 6.

Your setup checklist

1. Sign up and log in to QashierHQ

Log in at hq.qashier.com with the email and password you set at sign-up. You should see the QashierHQ dashboard. Forgot your password? See How to Reset or Change Your Qashier Password.

2. Verify your business [SG] [MY]

In QashierHQ, on your activation path, click Verify Now under Verify your business. [SG] Verify with Singpass, or upload your ACRA BizFile and director ID. Our compliance team reviews it within 1-2 business days; you can carry on with the next steps while you wait. You should see Business verified once it is approved.

3. Order and set up your terminal

[SG] [MY] On your activation path, click Order Now under Order your terminals to order a QashierXS or Qashier Soundbox. For a QashierX2, QashierXL Slim or a bundle, contact our team. [PH] [TH] Our team arranges your hardware with you. When your terminal arrives, set it up and log in:

4. Apply for QashierPay to accept cards and QR payments

[SG] [MY] If you also sell online, use Setup online payments on your activation path to send payment links or connect your web shop, or click Skip for now. See Pay by Link: What It Is and How to Activate It in QashierHQ (SG/MY/TH).

5. Add your bank account for payouts

[SG] [MY] On your activation path, click Add your bank account details under Add bank account. You should see Bank account linked when it is done. To change it later: [SG] [SG] How to Change Your Bank Account for Payouts on Qashier · [MY] [MY] How to Change Your Payout Bank Account. [PH] [TH] Your payout account is set up as part of your payment application (see step 4).

6. Add your products

Create your tabs, categories and products on Qashier POS or in QashierHQ. You should see them on the POS sales screen.

7. Add your staff (optional)

Give each staff member their own PIN so sales and clock-ins are tracked by person: How to Add, Edit or Delete Staff in Qashier POS · How to Add, Edit or Delete Staff in QashierHQ. Keep your Terminal PIN safe: How to View or Change Your Terminal PIN in QashierHQ.

Want extra payment buttons such as cash, bank transfer or vouchers? See How to Manage Payment Methods on Qashier POS and QashierHQ.

8. Make your first sale

Take an order and a payment on Qashier POS: How to Make a Sale (Take an Order and Payment) in Qashier POS. You should see the sale in your transaction record and, if a printer is connected, a printed receipt.

9. Check your reports

10. Get help when you need it

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Last verified: 25 Sep 2026 · Markets: SG, MY, PH, TH

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