The Reports page on your Qashier POS terminal shows today's sales summary: total and net sales, settlement by payment method, vouchers, credits and packages, and sales by employee, category, product and more. Use it for a quick end-of-day check without opening QashierHQ.

Applies to: All markets · Qashier POS · The page may ask for the Terminal PIN if your store requires it for reports.

Before you start

The terminal must be online. Offline, the POS shows There was an error with the Internet connection. Please connect to the Internet to view reports.
Today's report starts at your store's Daily Opening Time (set in QashierHQ under Settings > Store > Basic Settings), not always at midnight, and runs for 24 hours from there.
If your store requires a PIN for reports, have the Terminal PIN ready. See How to View or Change Your Terminal PIN in QashierHQ.

Open the report

On the POS home screen, tap Reports.
If the page shows a View Reports button, tap it and enter the Terminal PIN.
The report for the current operating day opens. Scroll down to see each section.

Icons at the top of the Reports page

Calendar: choose another date or a date range. See How to View a Past Sales Report (Specific Date or Date Range) in Qashier POS.
Filter (Offline/Online Transaction): show All sales, in-store sales only (Offline Transaction), or only QashierEats, GrabFood or FoodPanda orders.
Printer and Envelope: print the report on the terminal or email it. See How to Email or Print the Sales Report from Qashier POS.
More options menu: shown only to Philippines stores with BIR compliance turned on. It holds the BIR audit reports.

Sections of the report

Some sections appear only when your store uses that feature.

Sales Information: your Total Sales for the period, with the Number of Sales Transactions, Number of Voided Transactions, Total Amount Voided and Average Sales/Transactions. Tap the arrow next to Total Sales to see the breakdown: Net Sales, Gross Sales, Total Discount Given, Total Service Fee, Total GST (labelled with your market's tax name), Total Payment Fee Surcharge, Total Redeemed Point Amount and Total Rounding. Tap the (i) icon next to a line for its definition.
Total Settlement by Payment Method: how much was collected through each payment method.
Voucher Information: summary of vouchers redeemed. This section also shows Unearned Revenue.
Credit/Point Information: credits and points sold and redeemed. Shown only for stores that sell credit or point packages.
Package Information: packages sold and package amounts redeemed. Shown only for stores that sell packages.
Settlement by Payment of Invoice: invoice payments received. Shown only for stores with invoice management.
Sales by Employee: total sales made by each employee. Tap an employee's name to see that person's sales in detail. The animated guide below shows this.
Sales by Tab: total sales in each tab (the first level of your menu). Shown only if it is enabled for your store.
Sales by Category: total sales in each category (the second level of your menu).
Sales by Product: total sales of each product.
Sales by Modifier: total sales of each modifier (add-on).
Sales by Tag: total sales grouped by the tags on your transactions.
Sales By Combo: total sales of each combo.
BCRS Deposit (Singapore only): the container deposits collected and waived under the Beverage Container Return Scheme.

For what each figure means and how it is calculated, see Understanding Your Sales Report: Net Sales, Gross Sales, Tax and Discounts Explained.

Market differences

The tax line uses your store's tax name: Total GST (Singapore, Australia), Total SST (Malaysia) or Total VAT (Thailand, Philippines).
Philippines: the page opens on an X-Reading tab. Stores with BIR compliance turned on also see Z-Reading and Transaction List tabs and a More options menu with the audit reports. See [Philippines] BIR Special Discounts (SC/PWD/NAAC/SP/MOV), Receipts & Audit Reports.
The screenshots in this article show a Singapore store.

If something goes wrong

Symptom	Cause	Fix
There was an error with the Internet connection…	The terminal is offline	Connect the terminal to Wi-Fi or mobile data and open Reports again.
The page shows View Reports and asks for a PIN	Requires Terminal PIN to access Report page in POS is ticked in QashierHQ	Enter the Terminal PIN. To remove the prompt, untick the setting in QashierHQ under Settings > Store > Additional Settings.
There is no Reports button on the home screen	Hide Report Button in POS Main page is ticked in QashierHQ	Untick it in QashierHQ under Settings > Store > Additional Settings, then reopen the POS.
Today's figures do not start at midnight	The report day starts at your Daily Opening Time	Check the time in QashierHQ under Settings > Store > Basic Settings.
Sales by Tab is missing	The section is shown only when it is enabled for your store	Contact Qashier Support to have it enabled.

Still stuck? Contact Qashier Support.

Last verified: 25 Sep 2026 · Markets: All markets

How to View the Sales Report on Qashier POS