Customer Relationship Management (CRM)

Build better relationships and reward your loyal customers with Qashier CRM

16 articles in this collection
Written by Chris, Joyce Chew, and Delwin Tan

Customer Management

Manage your Customers from QashierHQ Portal

Store your customers' information and view their interaction with your business from QashierHQ portal

Written by Joyce Chew
Updated over a week ago

Manage your Customers from Qashier Smart Terminal

Store your customers' information and view their interaction with your business from your Qashier Smart Terminal

Written by Joyce Chew
Updated over a week ago

Membership Registration

How to Register your Customer as a Member on the Qashier Smart Terminal (August 2021)

Written by Delwin Tan
Updated over a week ago

How to Register your Customer as a Member on the Qashier Smart Terminal

The first step to building a relationship with your customers starts with registering them!

Written by Joyce Chew
Updated over a week ago

Loyalty Points System

Assigning loyalty points to your items on QashierHQ

Customers will be awarded points based on how much they've spent.

Written by Joyce Chew
Updated over a week ago

Loyalty Points System in Qashier Smart Terminal

Reward your customers by allowing them to earn points with each dollar spent.

Written by Joyce Chew
Updated over a week ago

How to amend customers' points

Edit your customers' points on HQ and see the amendment history

Written by Chris
Updated over a week ago

Credits Packages

How to Create Credit Packages in Qashier Smart Terminal

Credit packages are commonly sold to customers in hair and nail salons to pay for services at a discount

Written by Joyce Chew
Updated over a week ago

How to Create Credit Packages in QashierHQ Portal

Credit packages are commonly sold to customers in hair and nail salons to pay for services at a discount

Written by Joyce Chew
Updated over a week ago

How to Sell Credit Packages to Customers from the Qashier Smart Terminal

Credit packages are commonly sold to customers in hair and nail salons to pay for services at a discount

Written by Joyce Chew
Updated over a week ago

Credits

How to sell credits to customers and allow them to make payment with credits during future visits

Written by Joyce Chew
Updated over a week ago

Membership Packages

Setting up Package Expiry Dates

Written by Joyce Chew
Updated over a week ago

How to Create Predefined Packages

Save your predefined packages for selection on the POS terminal.

Written by Joyce Chew
Updated over a week ago

How to Create and Sell Packages in Qashier Smart Terminal

Bundle your products to sell them at a discounted price for your customers

Written by Joyce Chew
Updated over a week ago

How Customers Redeem Packages in Qashier Smart Terminal

Customers can purchase packages and redeem the items in the package in subsequent visits

Written by Joyce Chew
Updated over a week ago

Customer Satisfaction

Conducting Customer Satisfaction Surveys

Receive and review customer satisfaction after every visit

Written by Joyce Chew
Updated over a week ago