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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Build better relationships and reward your loyal customers with Qashier CRM
16 articles in this collection
Written by
Chris,
Joyce Chew,
and
Delwin Tan
Customer Management
Manage your Customers from QashierHQ Portal
Store your customers' information and view their interaction with your business from QashierHQ portal
Written by
Joyce Chew
Updated over a week ago
Manage your Customers from Qashier Smart Terminal
Store your customers' information and view their interaction with your business from your Qashier Smart Terminal
Written by
Joyce Chew
Updated over a week ago
Membership Registration
How to Register your Customer as a Member on the Qashier Smart Terminal (August 2021)
Written by
Delwin Tan
Updated over a week ago
How to Register your Customer as a Member on the Qashier Smart Terminal
The first step to building a relationship with your customers starts with registering them!
Written by
Joyce Chew
Updated over a week ago
Loyalty Points System
Assigning loyalty points to your items on QashierHQ
Customers will be awarded points based on how much they've spent.
Written by
Joyce Chew
Updated over a week ago
Loyalty Points System in Qashier Smart Terminal
Reward your customers by allowing them to earn points with each dollar spent.
Written by
Joyce Chew
Updated over a week ago
How to amend customers' points
Edit your customers' points on HQ and see the amendment history
Written by
Chris
Updated over a week ago
Credits Packages
How to Create Credit Packages in Qashier Smart Terminal
Credit packages are commonly sold to customers in hair and nail salons to pay for services at a discount
Written by
Joyce Chew
Updated over a week ago
How to Create Credit Packages in QashierHQ Portal
Credit packages are commonly sold to customers in hair and nail salons to pay for services at a discount
Written by
Joyce Chew
Updated over a week ago
How to Sell Credit Packages to Customers from the Qashier Smart Terminal
Credit packages are commonly sold to customers in hair and nail salons to pay for services at a discount
Written by
Joyce Chew
Updated over a week ago
Credits
How to sell credits to customers and allow them to make payment with credits during future visits
Written by
Joyce Chew
Updated over a week ago
Membership Packages
Setting up Package Expiry Dates
Written by
Joyce Chew
Updated over a week ago
How to Create Predefined Packages
Save your predefined packages for selection on the POS terminal.
Written by
Joyce Chew
Updated over a week ago
How to Create and Sell Packages in Qashier Smart Terminal
Bundle your products to sell them at a discounted price for your customers
Written by
Joyce Chew
Updated over a week ago
How Customers Redeem Packages in Qashier Smart Terminal
Customers can purchase packages and redeem the items in the package in subsequent visits
Written by
Joyce Chew
Updated over a week ago
Customer Satisfaction
Conducting Customer Satisfaction Surveys
Receive and review customer satisfaction after every visit
Written by
Joyce Chew
Updated over a week ago