Summary: Find, view, edit and delete customer profiles on the Customer Management page of Qashier POS. To register a new customer, see How to Add (Register) a New Customer in Qashier POS.
Applies to: All markets · Qashier POS · Customer Management add-on · Terminal PIN, if your store requires it for Customer Management or for deleting customers.
Before you start
Customer Management must be enabled for your store. If you do not see Customer Management on the POS home screen, contact Qashier support.
If your store requires a terminal PIN for the Customer Management page, the POS asks for it when you open the page.
Find and view a customer
On the POS home screen, tap Customer Management.
Type the customer's name, mobile number or email in the Name / Number / Email search bar. The list filters as you type. You can also tap the magnifier icon or the Search key on the keyboard.
To show only customers with a credit balance, tap Filter and choose Customer With Credit. Choose All Customers to show everyone.
Tap the customer's name in the list. Their profile opens on the right with Contact Information, Credit/Point Information and Sales Information.
To see past purchases, tap Load Transaction under Purchase History, then tap a transaction for its details. The Package List button in the name bar shows the customer's packages.
To attach a customer to a sale so their purchases are recorded, see How to Add a Customer to a Sale and View Their Purchase History in Qashier POS.
Edit a customer's details
Find the customer and tap their name (steps 1 to 4 above).
Tap the pencil (edit) icon at the right end of the customer's name bar. The Edit Customer Details screen opens.
Change the details you need, for example the mobile number, email or date of birth.
Tap Confirm.
An Update Successful message appears briefly.
Here is how it looks
Delete a customer
Warning: deleting a customer cannot be undone.
Find the customer and tap their name (steps 1 to 4 above).
Tap the bin icon in the customer's name bar.
In the Confirm Delete Customer? dialog, tap Confirm.
If asked, enter the terminal PIN and tap OK.
A Delete Successful message appears and the customer is removed from the list.
Here is how it looks
If something goes wrong
Symptom | Cause | Fix |
Customer Management is not on the home screen | Customer Management is not enabled for the store | |
The POS asks for a PIN when you open the page or delete a customer | Your store has a terminal PIN, and Customer Management or deletion is protected by it | Enter the terminal PIN, or ask the store owner |
Invalid PIN appears | The PIN entered does not match the terminal PIN | Try again or ask the store owner for the terminal PIN |
Purchase History is empty | Transactions have not been loaded, or the customer was not attached to the sales | Tap Load Transaction; attach the customer at checkout in future |
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Last verified: 25 Sep 2026 · Markets: All markets