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Can I Use My Own Printer or Barcode Scanner with Qashier POS?

Summary: Yes, with limits. Qashier POS works with ESC/POS receipt printers connected by Bluetooth, Wi-Fi, LAN or USB, and with USB barcode scanners that work in keyboard mode. You can add a Bluetooth printer yourself; for the other connection types Qashier support adds the printer to your account. If you bought the hardware elsewhere, Qashier does not set up, repair or troubleshoot the hardware itself.

Applies to: All markets · Qashier POS · you need the Terminal PIN to open Printer Settings.

What works with Qashier POS

Receipt and kitchen printers

  • Must support the ESC/POS command set.

  • Connect by Bluetooth, Wifi, Ethernet/LAN or USB: the four Printer Type options on the POS.

  • Use 57 mm or 80 mm paper: the two Paper Width options on the POS.

  • Printing two non-English languages on one chit (for example Thai and Chinese) needs a Sunmi printer with This printer supports UTF-8 mode switched on. Other printers cannot do this.

Sticker/label printers: this article covers receipt and kitchen printers. For label printing, see the guides for the Qashier sticker/label printer linked below.

Barcode scanners

  • USB scanners that type the barcode like a keyboard (keyboard or HID mode). The POS reads the scan as typed text, so nothing needs to be activated: plug the scanner in and scan a product into the POS search bar to test.

Hardware Qashier supplies

If you would rather not buy elsewhere, Qashier sells peripherals that are tested with Qashier POS and supported by Qashier:

Models and prices vary by market. Ask your local Qashier team.

How to add your own printer

  1. On the POS main screen, tap ☰ at the top right, then Settings, enter the Terminal PIN and tap Printer Settings.

  2. Tap Add Additional Printer.

  3. Choose the Printer Type:

    • Bluetooth: tap Scan For Printers, select your printer, choose the Paper Width, assign product tabs and tap Save. Full steps and tested models: Compatible Bluetooth Printers and How to Connect Them to Qashier POS.

    • Wifi, Ethernet/LAN or USB: the POS shows Contact us for setup assistance. Tap I WANT TO SET UP A NEW PRINTER. A chat with our team opens. Give them the printer's IP address (for Wi-Fi and LAN) and they add the printer to your account remotely. It appears on your POS after it syncs: tap POS & Payment on the home screen to refresh.

  4. Test it: tap ☰ > Test Print (Additional Printer). A test chit prints on the new printer.

If you manage your store in QashierHQ, you can also add a Wi-Fi, LAN or USB printer yourself: click the gear icon (Settings) > Store > Printer Settings > Additional Printer Settings, pick your store, click ADD ADDITIONAL PRINTER, set Printer Type and Printer IP Address, and click Save. Then tap POS & Payment on the POS to refresh.

Limits: each POS supports up to 6 additional printers; after that the POS shows Printer Limit Reached. In QashierHQ only Additional Printer 1 can be Bluetooth or USB; printers 2 onwards are Wifi/LAN.

What Qashier support does for hardware bought elsewhere

Qashier support will

Qashier support won't

Add a Wi-Fi, LAN or USB printer to your POS printer list and confirm a test print

Configure the printer itself: its IP address, network settings or firmware

Help with Qashier POS printer settings such as tabs, receipts and order chits

Repair the printer or scanner, or handle its warranty

Point you to the right help article

Troubleshoot hardware faults. Contact the manufacturer or seller for those

For setup and faults with the hardware itself, use the manufacturer's manual and support channels. They know their hardware best.

If something goes wrong

Symptom

Likely cause

What to do

The POS shows Contact us for setup assistance when you pick Wifi, Ethernet/LAN or USB

These printer types are not self-service on the POS

Tap I WANT TO SET UP A NEW PRINTER and give support the printer's IP address, or add it in QashierHQ as above

The printer was added but nothing prints

POS and printer on different networks; wrong IP address; printer not ESC/POS

The scanner beeps but no item is added

Auto-search is off, or the barcode is not saved on the product

See Barcode Scanner Not Adding Items? How to Enable Auto-Search; check the product's barcode in Manage Products

The scanner types wrong characters

The scanner is not in keyboard (HID) mode, or its keyboard layout is wrong

Reset the scanner with the manufacturer's manual; for Qashier-supplied scanners see How to Factory Reset Your Barcode Scanner (Zebra / Honeywell)

For anything on the POS side, contact Qashier support.

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Last verified: 25 Sep 2026 · Markets: All markets

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