Soundbox Configuration
To configure the Soundbox for usage, navigate to the settings by clicking on the gear icon located at the top right corner. Then select the "Soundbox Settings" tab.
Note:
The merchant may edit the "Soundbox Store Name" field to allow easy identification of the stores when viewing sales reports on the QashierHQ portal.
The "Terminal Display Name" refers to the "Display Name" provided during the payment application process. If merchants need to make any changes to the display name, they should contact the Customer Support Team for assistance.
Merchants can only edit the "Soundbox Store Name" (red box)
Please input the serial number of the Soundbox terminal corresponding to the designated store, and then click "Save" to finalize the configuration process.
Soundbox Serial Number
Input the corresponding Soundbox Serial Number in the "Serial Number" field
Tip: If the serial number is not entered correctly or is missing, an error message will be displayed on the Soundbox screen as shown below:
Error message on Soundbox
Soundbox Language
Merchants can choose to have the Soundbox announce the payment confirmation in English or Chinese.
Note:
In order to use the Chinese payment announcement language, please ensure that the Soundbox app version code must be v1.0.5 and above.
To check the version code, press the F2 button on the Soundbox device.
The default payment confirmation announcement is in English.
The Soundbox can only announce the payment confirmation one language at a time, i.e. either English or Chinese.
On QashierHQ portal: Go to QashierHQ > Settings > Soundbox Settings. Under the "Soundbox Language" dropdown list, the merchant can choose the language the payment confirmation announcement should be in.
Go to Settings > Soundbox Settings
Under "Soundbox Language", select the preferred language for the payment confirmation announcement
After selecting the preferred language for the payment confirmation announcement, click "Save" to save the changes
Note: For the Chinese language, the payment confirmation announcement will be announced in the following format - 收款 a 万 b 千 c 百 d 十 点 e 元
For example:
$1.00 = 收款一点零零元
$22.35 = 收款二十二点三五元
$345.67 = 收款三百四十五点六七元
$1,234.56 = 收款一千二百三十四点五六元
$20,000.50 = 收款二万点五零元
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