Qashier

Get started by learning our hardwares and POS basics 

Quick Start Guide

Learn the basic POS functions for a smooth onboarding experience!

Qashier Basics

How to Customise Receipt Header and Tail in POS

Managers can easily add a payment method in the Qashier Smart Terminal

How to Add a Payment Method in POS

How to change languages on QashierPOS and QashierHQ

Managers can easily delete a payment method in the Qashier Smart Terminal

How to Delete a Payment Method in POS

Changing the Keyboard Language on QashierPOS

Basic POS Settings

Forgotten your password? You'll need to reset your password.

How do I Reset my Qashier Password?

How to Change POS Store Name

Display your logo on the Qashier POS terminal's front screen and on the receipt.

How to Upload your POS and Receipt Logo

How to Change Terminal PIN

How to Change Manager PIN

You can easily edit your receipt's header and footer to include details such as your website and Facebook page, and even your T&C/Warranty.

How to Customise Receipt Header and Tail in QashierHQ

Send your customer a customised and personalised e-receipt email

How to Customise E-receipt Email Template in QashierHQ

How to Automatically Receive End-of-Day Sales Report via Email

Basic QashierHQ (Backend) Settings

Managers can add or delete staff easily through the Qashier Smart Terminal

How to Manage Staff in Qashier POS

Creating your items is a very simple 1 minute process on the Qashier Smart Terminal

How to Create Products in Qashier POS

Taking orders and/or payments on the Qashier Smart Terminal

How to Make a Sale on Qashier POS

How to Create a One-Time Customised Product

Easily add a percentage or dollar discount to your bill

How to Apply Custom Discount to a Bill in Qashier POS

Easily add a percentage or dollar discount to an item

How to Apply Custom Discount to an Item in Qashier POS

How to Delete an Item from the Cart in Qashier POS

Point of Sale (POS)

Transaction Records allow you to view your transaction history and void/refund transactions.

Transaction Records in Qashier POS Explained

How to Void/Refund Transactions in Qashier POS

How to process a refund for card payments through the Qashier Smart Terminal

How to Refund Credit Card Transactions in Qashier POS

Having a missing receipt? Re-print your receipt in 4 easy steps!

How to Re-print Transaction Receipt in Qashier POS

Provide a copy of void receipt to your customers to ensure transaction was attempted but ultimately did not go through

How to Print Void Transaction Receipt in Qashier POS

How to Check your Past Transactions in Transaction Record

Transaction Records

Check and review a summary report of your sales information in the Qashier Smart Terminal

How to View Sales Reports in Qashier POS

To view a sales report of a previous day or a specific period

How to Check a Past Sales Report in Qashier POS

Save a copy of your sales report by exporting them

How to Export Sales Report in Qashier POS

Check and review a summary report of your sales information in the QashierHQ Portal

How to View Sales Reports in QashierHQ Portal

Reports

Compatibility of External Printers and Barcode Scanners with Qashier

If you have chosen to do a remote self-setup, here's some step-by-step guides!

Qashier Hardware Setup

QashierX2 POS Setup

Key Differences Between QashierX1 and QashierX2

X2 Hardware Basic Functions and Requirements

QashierX2 POS

How to insert SIM Card into QashierXS (White) Terminal

QashierXS POS Setup

QashierPay terminal - QashierXS

QashierXS POS

Hardware setup of QashierXL Smart Terminal

QashierXL POS Setup

QashierXL POS

QashierX1 POS Setup

How to Insert SIM Card into the QashierX1

QashierX1 POS

[SG/MY] What is Qashier Soundbox?

[SG] Signing up for Qashier Soundbox

[SG] How to configure Qashier Soundbox

[SG/MY] How to use Qashier Soundbox

Step by step guide to sign up for Qashier Soundbox

[SG] How to Sign up for Qashier Soundbox

Network Configuration for Soundbox

[MY] Signing up for Qashier Soundbox

[MY] How to configure Qashier Soundbox

Soundbox as Second Screen (SaSS)

[SG] Dynamic GrabPay Soundbox

Currently available for Singapore and Malaysia Market

Qashier Soundbox

Cash Drawer Setup

Cash Drawer

Tablet (8/10 Inch) Setup

Qashier Ordering / KDS (8/10 Inch Tablet)

How to connect to Bluetooth Printer

How to Connect Wifi Kitchen Printer to Qashier POS

Help merchant to select the type of bluetooth printer that is compatible with QashierPOS system

What are the Compatible Bluetooth Printers?

Printer Settings for QashierPOS

Additional Printer Setup (LAN Connection)

Kitchen Printer (Black)

Guide to setting up your bubble tea stickers or barcode labels

How to Connect Sticker/Label Printer to QashierXL via USB Setup

Guide to setting up the printer for your bubble tea stickers or barcode labels

Setting up your Sticker/Label Printer via Wifi

How to Replace the Sticker Roll for your Sticker/Label Printer

Label/Sticker Printer (White)

TP-Link AC750 (Blue) Router Setup - Router Mode

[Singapore] TP-Link 4G SIM router setup

Typically for F&B merchants connecting kitchen printer via WIFI to the POS

Using TP-Link router as a range extender

Router

Handheld Barcode Scanner Setup

Desktop Barcode Scanner Setup

How to Factory Reset Handheld and Omnidirectional Barcode Scanner

Scanners

Pager/Buzzer System Setup

F&B Pager System

Queue Display System Set Up

Queue Display System

Find answers and get help from Intercom Support and Community Experts

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