Qashier

Get started by learning our hardwares and POS basics 

Quick Start Guide

Learn the basic POS functions for a smooth onboarding experience!

Qashier Basics

How to Customise Receipt Header and Tail in POS

How to change languages on QashierPOS and QashierHQ

Changing the Keyboard Language on QashierPOS

Basic POS Settings

Forgotten your password? You'll need to reset your password.

How do I Reset my Qashier Password?

How to Change POS Store Name

Display your logo on the Qashier POS terminal's front screen and on the receipt.

How to Upload your POS and Receipt Logo

How to Change Terminal PIN

How to Change Manager PIN

You can easily edit your receipt's header and footer to include details such as your website and Facebook page, and even your T&C/Warranty.

How to Customise Receipt Header and Tail in QashierHQ

Send your customer a customised and personalised e-receipt email

How to Customise E-receipt Email Template in QashierHQ

How to Automatically Receive End-of-Day Sales Report via Email

Give your customers an offer they won’t be able to resist!

How to Create Promotions Bucket in QashierHQ

Basic QashierHQ (Backend) Settings

Managers can add or delete staff easily through the Qashier Smart Terminal

How to Manage Staff in Qashier POS

Creating your items is a very simple 1 minute process on the Qashier Smart Terminal

How to Create Products in Qashier POS

Taking orders and/or payments on the Qashier Smart Terminal

How to Make a Sale on Qashier POS

How to Create a One-Time Customised Product

Easily add a percentage or dollar discount to your bill

How to Apply Custom Discount to a Bill in Qashier POS

Easily add a percentage or dollar discount to an item

How to Apply Custom Discount to an Item in Qashier POS

How to Delete an Item from the Cart in Qashier POS

Point of Sale (POS)

Transaction Records allow you to view your transaction history and void/refund transactions.

Transaction Records in Qashier POS Explained

How to Void/Refund Transactions in Qashier POS

How to process a refund for card payments through the Qashier Smart Terminal

How to Refund Credit Card Transactions in Qashier POS

Having a missing receipt? Re-print your receipt in 4 easy steps!

How to Re-print Transaction Receipt in Qashier POS

Provide a copy of void receipt to your customers to ensure transaction was attempted but ultimately did not go through

How to Print Void Transaction Receipt in Qashier POS

How to Check your Past Transactions in Transaction Record

Transaction Records

Check and review a summary report of your sales information in the Qashier Smart Terminal

How to View Sales Reports in Qashier POS

To view a sales report of a previous day or a specific period

How to Check a Past Sales Report in Qashier POS

Save a copy of your sales report by exporting them

How to Export Sales Report in Qashier POS

Reports

Compatibility of External Printers and Barcode Scanners with Qashier

If you have chosen to do a remote self-setup, here's some step-by-step guides!

Qashier Hardware Setup

QashierX2 POS Setup

Key Differences Between QashierX1 and QashierX2

X2 Hardware Basic Functions and Requirements

QashierX2 POS

How to insert SIM Card into QashierXS (White) Terminal

QashierXS POS Setup

QashierPay terminal - QashierXS

QashierXS POS

Hardware setup of QashierXL Smart Terminal

QashierXL POS Setup

QashierXL POS

QashierX1 POS Setup

How to Insert SIM Card into the QashierX1

QashierX1 POS

[SG/MY] What is Qashier Soundbox?

Network Configuration for Soundbox

Soundbox as Second Screen (SaSS)

[SG] Dynamic GrabPay Soundbox

SG|MY How to Use Qashier Soundbox

Qashier Soundbox – Configuration Guide

Currently available for Singapore and Malaysia Market

Qashier Soundbox

Cash Drawer Setup

Cash Drawer

Tablet (8/10 Inch) Setup

Qashier KDS|WDS – New Look, 2025 Update

Qashier Ordering / KDS (8/10 Inch Tablet)

How to Connect the Wi-Fi Kitchen Printer to Qashier POS

Help merchant to select the type of bluetooth printer that is compatible with QashierPOS system

What are the Compatible Bluetooth Printers?

Additional Printer Setup (LAN Connection)

Kitchen Printer (Black)

Guide to setting up your bubble tea stickers or barcode labels

How to Connect Sticker/Label Printer to QashierXL via USB Setup

Guide to setting up the printer for your bubble tea stickers or barcode labels

Setting up your Sticker/Label Printer via Wifi

How to Replace the Sticker Roll for your Sticker/Label Printer

Label/Sticker Printer (White)

TP-Link AC750 (Blue) Router Setup - Router Mode

[Singapore] TP-Link 4G SIM router setup

Typically for F&B merchants connecting kitchen printer via WIFI to the POS

Using TP-Link router as a range extender

Router

Handheld Barcode Scanner Setup

Desktop Barcode Scanner Setup

How to Factory Reset Handheld and Omnidirectional Barcode Scanner

Scanners

Pager/Buzzer System Setup

F&B Pager System

Queue Display System Set Up

Queue Display System

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.