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[Philippines] Guide to Senior Citizen/Persons with Disability (SC/PWD) Discounts in the POS
[Philippines] Guide to Senior Citizen/Persons with Disability (SC/PWD) Discounts in the POS
Updated over 6 months ago

Overview

Senior citizens (SC) and persons with disability (PWD) are entitled to certain discounts, as mandated by Philippine laws. Qashier POS allows users to automatically and accurately calculate the SC/PWD discount based on what is indicated in the Philippine laws and regulations. This article describes how to use it.

What is the SC/PWD discount calculation?

  • Senior Citizens: 20% discount on the selling price, excluding VAT

  • PWD: 20% or 5% discount on the selling price, excluding VAT


How to enable SC/PWD feature in the POS

To activate this feature on your POS, please send an email to [email protected].

Alternatively, you can use the live chat function in the POS or QashierHQ to message our support team and request the feature activation. Please provide the following information:

  • Discount type: F&B industries - 20% or Retail/necessities - 5% for PWD

  • VAT Type: VAT Inclusive or VAT Exclusive or Non VAT

    • Note that only National athletes and diplomats fall under the Non VAT category

You may follow the guide on how to use the live chat function by reading this article: How to use the Live Chat function


How is the SC/PWD calculated in the Qashier POS

Scenario 1: Solo SC/PWD

When a transaction has Senior Citizens/PWD only, the POS calculates the discount like the steps below:

  1. Remove the VAT on the selling price of the items with a discount. Check the tax settings in your POS:

VAT inclusive

Selling price / 1.12 = VAT-exempt sale

VAT exclusive

Selling price = VAT-exempt sale

No VAT

Selling price = VAT-exempt sale

2. Apply the 20% or 5% discount on the VAT-exempt sale.

Example input in the number of pax:

Number of pax: 1

Number of senior citizen: 1

Scenario 2: Mixed Group

When a transaction has regular customers and Senior Citizens/PWDs, this is considered a mixed group.

In this case, the POS will recognize this as a mixed group transaction. This means the discount will be applied proportionally, and only to the portion of the purchase intended for the senior citizens or PWD.

Example input in the number of pax:

Number of pax: 4

Number of senior citizen: 1

Explanation of calculation:

Since you input 4 total customers and indicate 1 as a senior citizen, the POS will recognize this as a mixed group transaction. This means the discount will be applied proportionally, and only to the portion of the purchase intended for senior citizens or PWD.

For example, if a group of four people orders a meal to share, and one person is a senior citizen, the 20% discount will only be applied to one-fourth of the total meal price.

Applying the discount on the POS:

  1. Create 2 transactions: 1 transaction for the items consumed by the senior citizen. 1 transaction for the items consumed by the mixed group.

  2. Enter the number of pax and senior citizen/PWD like below, and then apply the discount accordingly to the SC/PWD VAT Exempt Sale.

Therefore, 1 order may need 2 transactions to be paid.

Example below:

  • Transaction #1

    • Number of pax: 4

    • Number of senior citizen: 1

  • Transaction #2

    • Number of pax: 1

    • Number of senior citizen: 1

Scenario 3: Mixed Group with two or more SC/PWD

When a transaction includes regular customers and two or more senior citizens/PWDs, the POS will recognize this as a mixed group. In this scenario, the discount is calculated by multiplying the standard 20% discount to the SC/PWD VAT Exempt Sale, regardless of the number of senior citizens/PWD.

Example input in the number of pax:

Number of pax: 4

Number of senior citizen: 2

Explanation of calculation:

Since the merchant input 4 total customers and indicated 2 as senior citizens, the POS will recognize this as a mixed group transaction. This means the discount will be applied proportionally, and only to the portion of the purchase intended for the senior citizens or PWDs.

For example, if a group of 4 people orders a meal to share, and 2 people are senior citizens, the 20% discount will only be applied to two-fourths of the total meal price without VAT.

IMPORTANT NOTE: The discount is NOT 20% * 2 senior citizens.

Applying the discount on the POS:

  1. Create 2 transactions: 1 transaction for the items consumed by senior citizens. 1 transaction for the items consumed by the mixed group.

  2. Enter the number of pax and senior citizen/PWD like below, and then apply the discount accordingly to the SC/PWD VAT Exempt Sale. Therefore, 1 order may need 2 transactions to be paid.

Example below:

  • Transaction #1

    • Number of pax: 4

    • Number of senior citizen: 2

  • Transaction #2

    • Number of pax: 2

    • Number of senior citizen: 2


FAQs

Where can I add the SC/PWD ID number for recording purposes?

You can add it as an item note or as a transaction note.

How is the service charge calculated in relation to the SC/PWD discount?

The service charge is not discounted even with the SC/PWD applied. This is because the service charge is computed based on the following formula:

(Total amount of all original prices, before any discount, without VAT value * service charge ratio %)

In the extreme case, if the total discount applied is 100%, there will still be a service fee charged to the transaction.

Where can I see the VAT-exempt sale for SC/PWD in the reports?

The SC/PWD VAT-exempt sale is separate line in the reports. See it in the screenshot below.


Other Limitations

  1. Tiered pricing

    Tiered pricing does not have item-level discounts for SC/PWD

    Workaround: Enable open pricing -> Enter the tiered price in the open price field -> apply SC/PWD discount

  2. Invoice Management

    When creating an invoice in Qashier HQ, SC/PWD discount cannot be set. Invoices should be made from the POS to apply the SC/PWD discount.

  3. Combos

    Combos does not have a discount for SC/PWD.

Workaround: Create a separate transaction containing the items of the combos → Edit the price of the total bill → Apply bill level discount to apply SC/PWD discount.


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