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Have a question or troubleshooting an issue?
Have a question or troubleshooting an issue?

Reach us on Qashier Support Live Chat!

Updated over a week ago

Regular Support Hours

(Singapore, Malaysia & Philippines)

9.30am to 9.30pm, Mondays - Fridays

9.30am to 6.30pm, Saturdays - Sundays and Public Holidays

Expected response time: 15 mins

Regular Support Hours (Thailand)

9.00am to 10.30pm, Mondays - Sundays

Expected response time: 15 mins


How to access the Qashier Live Chat?

There are 2 ways you can access the Qashier Live Chat:

  1. Via QashierHQ portal

    1. Go to QashierHQ

    2. Click on the live chat icon at the bottom-left hand side of the page

    3. Click on "Ask our bot a question" to start a conversation

    4. Type in your questions in the chat

  2. Via Qashier POS terminal

    1. Select “☰” icon on the top right-hand corner of your POS homepage

    2. Select Support

    3. Scan QR code to chat


FOR PAYMENT AND CREDIT CARD RELATED ENQUIRIES,

PLEASE EMAIL US AT [email protected]

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