Qashier

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Steps to connect Sticker/Label Printer to a POS via USB:

Connect the sticker printer to a power source.

Install the sticker roll correctly.

Use the provided USB-to-printer cable to connect the sticker printer:

- Legacy XL / XL Slim: Connect directly to the POS USB port.
- X2: Connect to the dock.

In HQ, tap the gear icon at the top right → Printer Settings → Additional Printer Settings → Additional Printer. Set the Printer Type to USB.

Once completed, refresh the POS by tapping POS and Payment, then return to the main screen.

Restart the sticker printer and run a few test transactions to confirm that it is working properly.

1. Connect the sticker printer to a power source.
2. Install the sticker roll correctly.
3. Use the provided USB-to-printer cable to connect the sticker printer:
 - Legacy XL / XL Slim: Connect directly to the POS USB port.
 - X2: Connect to the dock.
4. In HQ, tap the gear icon at the top right → Printer Settings → Additional Printer Settings → Additional Printer. Set the Printer Type to USB.
5. Once completed, refresh the POS by tapping POS and Payment, then return to the main screen.
6. Restart the sticker printer and run a few test transactions to confirm that it is working properly.

If you have a kitchen printer as well, please assign the sticker printer as Printer 1.

Only one printer can be connected via USB at a time. Any additional printers should be connected via Wi-Fi or LAN.

How to Assign the Sticker Printer as Printer 1

Log in to HQ → click the gear icon at the top right.

Go to Printer Settings → Additional Printer Settings.

Click Add Printer for the kitchen printer and set the Printer Type to Wi-Fi or LAN.

1. Log in to HQ → click the gear icon at the top right.
2. Go to Printer Settings → Additional Printer Settings.
3. Set Printer 1 to USB.
4. Click Add Printer for the kitchen printer and set the Printer Type to Wi-Fi or LAN.

Go to Printer Settings → Receipt/Order Chit Settings.

Click the Additional Printer dropdown → select the required tabs → click Save.

Refresh the POS and restart the printer before testing.

1. Log in to HQ → click the gear icon at the top right.
2. Go to Printer Settings → Receipt/Order Chit Settings.
3. Click the Additional Printer dropdown → select the required tabs → click Save.
4. Refresh the POS and restart the printer before testing.

From the POS main screen, tap the three-line menu → Manage Products.

Select a category, then select an item.

Enter barcodes 1–8, then tap the blue Print Barcode button.

Set the quantity to 1 → tap Confirm.

The sticker printer should print the barcode.

Once confirmed, return to the home screen and process a test transaction to ensure the printer is working properly.

1. From the POS main screen, tap the three-line menu → Manage Products.
2. Select a category, then select an item.
3. Enter barcodes 1–8, then tap the blue Print Barcode button.
4. Set the quantity to 1 → tap Confirm.
5. The sticker printer should print the barcode.
6. Once confirmed, return to the home screen and process a test transaction to ensure the printer is working properly.

40mm x 30mm (smaller, recommended for bubble-tea sticker printing)

60mm x 40mm (larger, recommended for barcode sticker printing)

Note: Thermal sticker rolls can be purchased online or at any stationery store.

- 40mm x 30mm (smaller, recommended for bubble-tea sticker printing)
- 60mm x 40mm (larger, recommended for barcode sticker printing)
 
 Note: Thermal sticker rolls can be purchased online or at any stationery store.

- <a href="https://support.qashier.com/en/articles/5972425-how-to-replace-the-sticker-roll-for-your-sticker-label-printer">How to replace the sticker roll</a>
- <a href="https://support.qashier.com/en/articles/5418924-setting-up-your-sticker-label-printer-via-wifi">Setting up your Sticker/Label Printer via WIFI</a>

This setup is compatible with the following POS devices: Legacy XL, XL Slim, and X2.

How to Connect Sticker/Label Printer to POS via USB Setup

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How to Connect Sticker/Label Printer to POS via USB Setup

Steps to connect Sticker/Label Printer to a POS via USB:

Important:

How to Assign the Sticker Printer as Printer 1

How to Assign Product Tabs

Recommended Testing Method

What is the size of the sticker rolls?

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