A test print checks that a printer is connected to your Qashier POS and has paper before you take orders. The POS side menu has two test-print options: one for the terminal's built-in receipt printer and one for additional printers, such as kitchen, label or extra receipt printers you have added.
Applies to: All markets · Qashier POS · No PIN needed.
Before you start
Load paper in the printer you want to test.
Test in-built printer appears only on Qashier terminals that have a built-in receipt printer (for example QashierX2, QashierXS and QashierX1). It does not appear on a device without one, such as your own Android device or a Sunmi T2s Lite.
Test Print (Additional Printer) appears only after you add at least one additional printer under the menu icon (☰) > Settings > Printer Settings.
Test the built-in printer
On the POS home screen, tap the menu icon (☰) at the top right.
Tap Test in-built printer.
What you should see: a sample receipt prints from the terminal.
Test additional printers (kitchen, label or extra receipt printers)
On the POS home screen, tap the menu icon (☰) at the top right.
Tap Test Print (Additional Printer).
The POS shows the message printing testing chit.. If POS does not respond, please refill paper in all printers.
What you should see: every additional printer set up on this POS prints a test chit.
Many external printers can also print a self-test slip from their own Feed button (see the printer's setup guide). That tests the printer on its own, not its connection to the POS, so use the POS test print to confirm the connection.
If something goes wrong
Symptom | Likely cause | Fix |
Test in-built printer is not in the menu | This device has no built-in receipt printer | Add a receipt printer as an additional printer and use Test Print (Additional Printer). |
Test Print (Additional Printer) is not in the menu | No additional printer is set up on this POS | Add it under the menu icon (☰) > Settings > Printer Settings. See the setup guides in Related articles. |
Nothing prints, or the paper comes out blank | No paper, or the roll is loaded the wrong way round (thermal paper prints on one side only) | Reload the roll so the thermal (shiny) print side faces the print head, then test again. See Troubleshooting Printer Issues on Qashier POS. |
Only some additional printers print | A printer is off, out of paper or on a different network from the POS | Check its power and paper, and that it is on the same network as the POS. See Troubleshooting Printer Issues on Qashier POS. |
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Last verified: 25 Sep 2026 · Markets: All markets