Change the date and time an invoice was created, or the date and time it was paid, from the invoice details in QashierHQ. Every change is recorded in the invoice's history.
Applies to: All markets · QashierHQ · Invoice Management add-on · a QashierHQ login with access to Invoice Management.
Things to note
The created date can only be moved to an earlier date, up to 365 days before the original created date. It cannot be later than the paid date.
The paid date must be between the invoice's created date and today.
Only Fully Paid invoices show an Invoice Paid Date you can change.
Once an invoice is created, its Invoice Due Date cannot be changed.
Change an invoice's created date and time
Go to QashierHQ.
In the left sidebar, under Sales Channels, click Invoice Management.
Select the store in the Store picker. Invoices created today are shown.
If the invoice was not created today, click the date button above the list (it shows the selected dates and "(Create Date)"), choose Create Date or Due Date, select the dates and click OK.
Click the invoice you want to change.
Under Invoice Details, click the pencil icon next to Invoice Create Date. The Update Invoice Create Date window opens.
In Invoice Create Date, click the calendar icon and pick the new date.
In Invoice Create Time, click the clock icon and pick the new time.
Optionally, enter the reason for the change. It is shown in the invoice's history.
Click Confirm. A message confirms "Invoice Create Date is Changed".
Here's a step-by-step video guide:
After you change a date, a History button appears at the bottom of the invoice. Click it to open Invoice Modification History, which shows each change, the reason, the account that made it, and the previous and new dates.
Change an invoice's paid date and time
Go to QashierHQ.
In the left sidebar, under Sales Channels, click Invoice Management.
Select the store in the Store picker. Invoices created today are shown.
If the invoice was not created today, click the date button above the list, choose Create Date or Due Date, select the dates and click OK.
Click the invoice you want to change.
Under Invoice Details, click the pencil icon next to Invoice Paid Date. The Update Payment Date window opens.
In Payment Date, click the calendar icon and pick the date the customer paid.
In Payment Time, click the clock icon and pick the time the customer paid.
Optionally, enter the reason for the change. It is shown in the invoice's history.
Click Confirm. A message confirms "Invoice Paid Date is Changed".
Here's a step-by-step video guide:
If something goes wrong
What you see | Why | What to do |
"Invalid Date Range" when changing the created date | The new created date is later than the original created date or the paid date | Pick an earlier date and time |
"Invalid Date Time" when changing the paid date | The paid date and time are before the invoice was created | Pick a date and time after the invoice was created |
The date you want is greyed out | It is outside the allowed range (see Things to note) | Pick a date inside the range |
No Invoice Paid Date under Invoice Details | The invoice is not fully paid yet | Record the remaining payment first: see How to Mark an Invoice as Paid in QashierHQ (Deposit, Final and Full Payment) |
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Last verified: 25 Sep 2026 · Markets: All markets