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How to Customize Your Invoice Defaults and Invoice Email in QashierHQ

Set the default title, company address and footer notes for new invoices, change the logo on your invoices, and edit the message in the invoice email your customers receive.

Applies to: All markets · QashierHQ · Invoice Management add-on · a QashierHQ login with access to Settings.

Before you start

Set the invoice defaults (title, company address, footer notes)

  1. Go to QashierHQ.

  2. Click the gear icon at the top right to open Settings. On a small screen, click the account icon at the top right, then Settings.

  3. In the menu on the left, under Store, click Invoice Settings. (In the Classic view, click the Invoice Settings tab.)

  4. Select the store in the Store picker.

  5. In Default invoice title, enter the title for new invoices.

  6. In Company address to be listed in invoice, enter the address to print on your invoices.

  7. In Default notes to appear in invoice footer, enter any notes you want on every invoice, for example who to pay and your bank account details.

There is no Save button. Your changes save automatically about 1–2 seconds after you stop typing.

Change the logo on your invoices

  1. In Settings, under Store, click Additional Settings, then select the store.

  2. Open Receipt & Bill Settings.

  3. Under E-Receipt & Invoice Logo, pick your image file (JPG or PNG, up to 200 KB), then click Upload. The same logo is used on your e-receipts.

Edit the invoice email message

  1. In Settings, under Store, click Basic Settings. (In the Classic view, click the Store Settings tab.)

  2. Select the store in the Store picker.

  3. Scroll to Email Templates and click Change Email Templates.

  4. Under Invoice, click Edit Email Template.

  5. Type your message (up to 1,000 characters). If you have never changed it, it reads "Please find the invoice attached in this email."

  6. Click Save. A message confirms "Updated Email Template."

  7. To check it, click Test Receive Sample Email under Invoice, enter your email address and click Send.

What you should see

  • New invoices you create in QashierHQ start with your default title, company address and footer notes. You can still change the title and notes on each invoice.

  • On Qashier POS, the Invoice Title and Invoice Note fields are pre-filled with your defaults.

  • If you leave Default invoice title blank, invoices created in QashierHQ are titled "Invoice", and on Qashier POS you type a title each time.

  • Invoice emails use your new message.

If something goes wrong

What you see

Why

What to do

No Invoice Settings in the Settings menu

The Invoice Management add-on is not on for any of your stores

Add it in Qashier Marketplace

Only the E-Receipt template in Change Email Templates

Invoice Management is not on for the selected store

Select a store that has Invoice Management, or add the add-on for this store

Your changes don't appear on an invoice

A different store was selected in the Store picker

Select the store that issues the invoice and check the fields again

"Failed to update store settings" or "Failed to update Email Template."

The change was not saved

Check your connection, reload the page and try again

"You don't have permission to access Settings"

Your QashierHQ login has no access to Settings

Ask the account owner to change it for you, or to give you access

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Last verified: 25 Sep 2026 · Markets: All markets

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