Summary: Qashier Marketplace in QashierHQ shows every add-on available for your subscription plan. Use it to switch on add-ons that are included in your plan, buy paid add-ons, and open Manage My Plan to check, compare or renew your plan.

Applies to: All markets · QashierHQ (web) · a QashierHQ login that has access to Qashier Marketplace and Manage My Plan (the account owner, or a user the owner has given access to). Some accounts managed by a partner do not show these pages; contact your partner or Qashier Support.

Before you start

Log in to QashierHQ as the account owner, or as a user with access to Qashier Marketplace.
If you have more than one store, know which store you want to change. Add-ons and plans are set per store.
Add-on prices and plan names depend on your market and your current plan, so what you see may differ from the screenshots.

Open Qashier Marketplace

In the left sidebar, scroll to the bottom block and click Qashier Marketplace. You can also type "Marketplace" in the Search pages… box at the top of the sidebar.
Choose the store from the store dropdown in the Marketplace menu (on mobile, at the top of the page).

Find an add-on

Search: type 3 or more characters of the add-on name in the Search box at the top right of the page.
Browse by category: in the left menu under Categories, click All Add-ons, Customer Management & Loyalty, Employee Management, Third Party Integrations, Inventory Management, Service Management, Branding and Online Presence or Advanced Add-ons. F&B businesses also see F&B Must Haves.
See what is already in your plan: in the left menu, click Manage my add-ons. This shows only the add-ons included in your plan, not every add-on. On mobile, open the category selector and choose Manage my add-ons.

An add-on that is already switched on for the selected store shows a green tick on its card.

Check an add-on's status and activate or buy it

Click the add-on card. A pop-up opens with a description of the add-on, links to related help articles, a status label and an action button.

The status label tells you where the add-on stands with your plan, and the button tells you what happens next:

Status label	Button	What it does
Activated	—	The add-on is already switched on for this store.
Included in your plan	Activate	Switches the add-on on for this store at no extra cost.
Add-on for <price>/month	Add to current plan	Opens the payment pop-up to add this paid add-on to your current plan.
Add on for paid plans only	Upgrade and buy	Opens the payment pop-up to upgrade your plan and add the add-on.
Included in paid plans only	Compare plans	Takes you to the plan comparison so you can upgrade.
Included in Growth plan only	Upgrade	Takes you to upgrade to the Growth plan.
(no label)	Talk to us	Opens live chat so our team can set the add-on up for you.

Pay for an add-on or a plan upgrade

When you click Add to current plan or Upgrade and buy, a payment pop-up opens with the amount to pay.

Check the amount. Click > if you want to see the order breakdown: what you pay today and your renewal amount going forward.
Click Proceed to Checkout.
Fill in your billing and shipping address and your payment details, then confirm the payment.

The payment page is run by our billing provider, so its button names may differ slightly from the screenshots above.

When the button says "Talk to us"

This add-on has to be set up by our team. Click Talk to us to open live chat and tell us what you need.

Manage your plan

Open Manage My Plan from the bottom block of the QashierHQ sidebar, or from the left menu inside Qashier Marketplace.

Choose the store from the dropdown at the top of the page. The page shows the store's plan and Your next billing date.
Click Compare other plans to see a comparison of the plans available to you.
Under Active Add-Ons you see the add-ons switched on for this store. Click Explore Qashier's Marketplace to go back to the Marketplace.
Click Update Payment Method to save or replace the card used for automatic renewal. See How to Add or Update Your Card for Automatic Subscription Renewal (QashierHQ).

Renew your plan

Before your plan expires. If your store does not have a saved card with automatic renewal, QashierHQ shows an orange banner at the top of every page from about 30 days before your billing date: Your subscription is expiring soon — Expires in N days on <date>. Qashier POS shows the same reminder.

Click View Plan in the banner. The Renew Your Plan window opens and lists your expiring stores under Stores to Renew.
Singapore: choose Scan with PayNow and scan the QR code with your banking app. Malaysia: choose Scan with DuitNow. Click Save QR if you want to pay from another device.
Thailand, Philippines and Australia: the window says "Online payment is not available for your region yet. Contact our team to renew your subscription." Click Renew Now to open live chat and our team will help you renew.

Stores with a saved card and automatic renewal do not see the banner. To save a card, see How to Add or Update Your Card for Automatic Subscription Renewal (QashierHQ).

After your plan has expired. Go to Manage My Plan and click Renew Subscription. A payment pop-up shows the amount due; pay it to restore access.

While a store's subscription is expired, QashierHQ may show a Subscription Restriction notice with Logout and Live Chat buttons, and Qashier POS shows "Subscription expired - Restricted access". If you have already paid and still see this, click Live Chat so our team can check your payment.

FAQ

How much do add-ons cost? Each add-on's price is shown on its pop-up in your store's currency, for example "Add-on for <price>/month". For a quote, or for add-ons without a price shown, contact your local support team.

Do add-ons renew automatically? Add-ons renew together with your plan. There is no option to remove an add-on yourself in Qashier Marketplace. To remove one, contact support via live chat or phone.

What if I can't find the add-on I'm looking for? Contact support via live chat or phone and tell us what you need. We will help you find the right add-on.

If something goes wrong

Symptom	Likely cause	What to do
I don't see Qashier Marketplace or Manage My Plan in the sidebar	Your login does not have access to these pages, or your account is managed by a partner	Ask the account owner to give you access, or contact your partner or Qashier Support.
The add-on shows Activated but the feature is not on the POS	The POS has not picked up the new setting yet	Restart Qashier POS. If the feature is still missing, contact support.
I paid but my plan still shows as expired	The payment is still being verified	Contact support via Live Chat with your payment receipt.
The renewal banner still shows although I saved a card	Automatic renewal may not be switched on for this store	Contact support so we can check your account.

Last verified: 25 Sep 2026 · Markets: All markets

How to Add Features and Manage Your Plan in Qashier Marketplace (QashierHQ)