This article shows how to open the payment menu on the countertop card terminal (Verifone V400c) in Singapore to print or reset the day's card totals and to view the terminal's transaction history. Use it to check the terminal's own record of card payments at the end of the day.
Applies to: Singapore · countertop card terminal (Verifone V400c) with a keypad, supplied by Qashier for QashierPay card payments. No PIN is needed for the payment menu.
Check or print end-of-day totals
Go to the home screen of the card terminal, where the Qashier logo is displayed.
Press 8, then the green circle button at the bottom right of the keypad. The Payment menu opens.
Select Totals.
To print the totals report, tap the printer icon at the bottom right of the screen.
To start a new totals period, tap Reset at the bottom left of the screen. Reset clears the totals counter on the terminal so the next period starts from SGD 0. To check what you will be paid, use the Payout Report in QashierHQ rather than the terminal totals.
Video guide (Reset Totals):
What you should see: the Totals screen shows the number and value of card transactions since the last reset. Printing produces a totals slip from the terminal's printer.
Check transaction history
Go to the home screen of the card terminal, where the Qashier logo is displayed.
Press 8, then the green circle button at the bottom right of the keypad.
Select History.
What you should see: the Transactions list shows each card transaction with its amount, date and time. Tap a transaction to view its details.
Matching terminal totals with your sales and payouts
The terminal totals only cover card payments taken on this terminal. For all sales, use your Qashier POS reports or the daily sales report email from QashierHQ.
For what will be paid into your bank account, and the fees deducted, use Money & Finance > Payout Report in QashierHQ.
If something goes wrong
Symptom | Likely cause | What to do |
Pressing 8 does nothing | The terminal is not on the home screen with the Qashier logo | Cancel out of any open screen, return to the home screen and try again |
Nothing prints | Paper roll empty or not loaded correctly | Replace the receipt roll and print again |
Totals do not match your Qashier POS sales | Totals only include card payments on this terminal since the last reset | Compare against the card payments in your POS report for the same period, or check Payout Report in QashierHQ |
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Last verified: 25 Sep 2026 · Markets: SG