With Static QR ordering, each table has its own fixed QR code that you print once and leave on the table. When staff open the table on Qashier POS, customers can scan the code, order from their phone and the order goes straight to the table's bill.
Applies to: All markets · Qashier POS with Table Management · QR ordering set to Static in QashierHQ.
Using Mobile Ordering? This guide is for QR ordering set up in QashierHQ under Settings > Additional Settings > Table Management. Stores on Mobile Ordering can let a table open automatically when a customer scans its QR code. See How to Set Up Mobile Ordering (Treats Ordering) in QashierHQ.
Before you start
In QashierHQ, go to Settings > Additional Settings > Table Management. Tick Enable Table Management Feature and Enable QR Ordering to make self ordering, then choose Static: One QR or one table. Not sure which mode to use? See Static vs Dynamic QR Ordering: Which One Should I Use?
Create and save your floor plan. See How to Create or Edit a Table Floor Plan (Table Layout) in QashierHQ.
Download the QR codes for your tables. See How to Download Static Table QR Codes in QashierHQ.
Print the QR codes and place each one on its matching table, or on a display stand at the table.
Open a table for QR orders
On the POS, tap POS & Payment.
Tap the table the customers are sitting at.
Enter the No. of Pax and confirm. This step is skipped if Disable no. of pax pop up is ticked in QashierHQ.
The table is now open and its icon turns from grey to blue. Customers at this table can now order with its QR code.
Here's a video guide for these steps:
How the customer orders
The customer scans the QR code on their table. Your online ordering page (QashierEats) opens.
They choose items and add them to their order cart.
When they are done, they tap the order cart button at the top right.
They tap the place order button to send the order to your store.
What you should see
The POS plays a notification sound and the table icon turns from blue to green.
The customer's items appear in the table's bill on the POS.
If Auto print order chit from static/dynamic QR Ordering is ticked in QashierHQ, an order chit prints automatically.
After the order
Staff can add items, change the table or void items on the POS, the same way as any table order. See How to Use Table Management in Qashier POS: Set Up Tables, Take Orders and Collect Payment.
Customers cannot pay through the QR code. Select the table on the POS and take payment as usual.
The table's QR code stops accepting new orders when all its items are moved to another table, the whole table is voided, or the bill is paid. The printed code stays the same: open the table again for the next customers and they can use it.
If something goes wrong
Symptom | Likely cause | What to do |
The POS shows No Static QR setup, please config first | No static QR code has been set up for this table yet, for example a table added after you downloaded the codes | Download the QR codes again in QashierHQ (how to download static table QR codes) and place the new code on the table |
A customer scans the code but cannot place an order | The table is not open on the POS, or it was closed after payment | Open the table on the POS |
Table Management or Enable QR Ordering to make self ordering is missing in Additional Settings | The Table Management settings are shown only on some plans, or QR ordering is not switched on for your store | |
Download Table QR Codes is missing in QashierHQ | QR ordering is not set to Static, or the floor plan is not saved | Check the Table Management settings and save your floor plan |
If the problem continues, contact Qashier Support.
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Last verified: 25 Sep 2026 · Markets: All markets