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How to Void A Transaction in QashierHQ
How to Void A Transaction in QashierHQ

Learn how to void a transaction in QashierHQ

Updated over a week ago

To void a transaction on QashierHQ:

  1. Go to QashierHQ

  2. Click on the drop-down icon under Transactions

  3. Select Transactions

  4. Select the specific transaction to void.

  5. Click on the Void Transaction button at the bottom right-hand corner of the pop-up page

  6. Click Confirm to proceed to enter the reason for voiding

  7. Enter the reason for voiding the transaction. (E.g. Customer refund, wrong payment method)

  8. Click Confirm to void the transaction

Here's a step-by-step video guide:

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