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How to Customise the Receipt Header and Footer (Receipt Tail) in QashierHQ

You can easily edit your receipt's header and footer to include details such as your website and Facebook page, and even your T&C/Warranty.

You can print your own text at the top of every receipt (the Receipt Header) and at the bottom (the Receipt Tail, also called the footer), for example your address and phone number at the top and a thank-you note or return policy at the bottom. This article shows how to change them in QashierHQ.

Applies to

  • Markets: All markets.

  • Product: QashierHQ (web). The text prints on receipts from Qashier POS.

  • Access: your QashierHQ login needs access to Settings.

Before you start

  • Tablet terminals: set up an additional printer first. Until you do, the page shows "Please set up an Additional Printer 1 to proceed." instead of the form.

  • Prefer to make the change on the terminal? See How to Customise the Receipt Header and Footer on Qashier POS. Both places change the same text, so the last change you save is the one that prints.

Change the receipt header and footer

  1. Log in to QashierHQ at hq.qashier.com.

  2. Click the Settings (gear) icon at the top right of the page. On a phone, tap your account icon, then tap Settings.

  1. Under Store, click Printer Settings.

  2. Open the Receipt/Order Chit Settings tab.

  3. Choose the store at the top of the page. The page shows the store's Terminal Type below it.

  4. In Receipt Header, type the text to print at the top of the receipt. You can use up to 200 characters. Press Enter to start a new line.

  5. In Receipt Tail, type the text to print at the bottom of the receipt. You can use up to 1,000 characters.

  6. Click Save. You see "Successfully updated receipt/order chit settings".

Classic view: if you use the classic QashierHQ layout, click the gear icon, open the Printer Settings tab, then follow steps 4 to 8.

What to put in the header and footer

  • Receipt Header: your business address, phone number or website.

  • Receipt Tail: a thank-you note, your terms and conditions, return or warranty information, or your social media links.

Tips:

  • Don't type an underscore ( _ ). The receipt prints it as a line break.

  • The store name line above the header is a separate setting. To change it, go to Settings > Additional Settings > Receipt & Bill Settings > Store name to be printed on receipt header.

  • To print a QR code at the bottom of the receipt, enter its content in Receipt QR Code Content in receipt tail on the same Receipt & Bill Settings page. Changes on that page save automatically.

What you should see

The next receipt you print from Qashier POS for that store shows your header text under the store name, and your footer text at the bottom.

Example of a printed receipt header and footer (older demo receipt):

If something goes wrong

Symptom

Likely cause

What to do

The page says "Please set up an Additional Printer 1 to proceed."

The store uses a tablet terminal with no additional printer set up yet

Click Additional Printer 1 in that message, or open the Additional Printer Settings tab, and set up your printer first.

"Please use maximum 200 characters" or "Please use maximum 1000 characters"

The text is too long

Shorten the text. The counter under each box shows how many characters you have used.

"No changes detected" when you click Save

Nothing on the form changed

Check that you edited the right store, then change the text and save again.

You see "You don't have permission to access Settings"

Your QashierHQ login has no access to Settings

Ask the account owner to give your login access to Settings.

There is no Store section or Printer Settings item

You are logged in with a login that manages several businesses

Log in with the store's own QashierHQ account.

A line break appears where you didn't expect one

The text contains an underscore ( _ )

Remove the underscore or replace it with a hyphen, then save again.

The receipt still shows the old text

The terminal has not picked up the change yet

Go back to the home screen of Qashier POS and print again. If it still shows the old text, restart the Qashier POS app.

Still stuck? Contact Qashier Support.

Related articles

Philippines only: for BIR receipt requirements, including how discounts must appear on receipts, see [Philippines] BIR Special Discounts (SC/PWD/NAAC/SP/MOV), Receipts & Audit Reports.

Last verified: 25 Sep 2026 · Markets: All markets

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