Summary: You can show your logo on the front screen of your Qashier POS terminal (the Main logo) and print it on your receipts (the Printer logo). You upload both in QashierHQ.
Applies to: All markets · QashierHQ, with the logo shown on Qashier POS · Your QashierHQ login needs access to Settings.
Logo requirements
Logo | Where it shows | Requirement |
Main logo | The front screen of your Qashier POS terminal | Exactly 480 x 320 pixels. For a store that uses QashierXL: exactly 1280 x 800 pixels. The upload box shows the size for the store you pick. |
Printer logo | Printed receipts (prints in black and white) | Smaller than 200 KB. |
QashierHQ does not resize your logo for you. If your main logo is not exactly the size shown, resize it with any image editor before you upload it.
Upload your logo
Log in to QashierHQ.
Click the Settings (gear) icon at the top right of the page. On a phone, tap your account icon, then tap Settings.
Under Store, click Change Logo. In the classic QashierHQ view, open the Change Logo tab instead.
If you have more than one store, choose the store from the Store drop-down list.
Select Main logo to upload the logo for the POS front screen, or Printer logo to upload the logo for printed receipts.
Drag your logo image into the upload box, or click the + icon and choose the file.
Click Upload Image.
The Change Logo page (classic view shown). The options are the same in the current view.
If you uploaded a Printer logo, make sure it is turned on for printing:
Under Store, click Printer Settings.
Open the Receipt/Order Chit Settings tab.
Tick Print Receipt logo.
Click Save.
What you should see
On your Qashier POS terminal, go back to the home screen to load the new settings. You should see your new logo. If you do not, turn the terminal off and on again.
Here is how the main logo shows on Qashier POS terminals:
Here is how the printer logo shows on a receipt:
Other logos: the logo on emailed e-receipts and invoices, and the logo on Dynamic QR Ordering, are set separately. Go to Settings > Additional Settings > Receipt & Bill Settings and upload the E-Receipt & Invoice Logo or the Dynamic QR Ordering Logo.
If something goes wrong
Symptom | Cause | Fix |
"The image size should be 480 * 320, your image size is …" (or 1280 * 800) | The main logo is not the exact size | Resize the image to the size in the message and upload it again. |
"The image size should be less then 200 KB" | The printer logo file is too large | Save a smaller or compressed version of the image and upload it again. |
Upload Image is greyed out | No store is selected, or the image failed the check | Choose a store and upload an image that meets the requirements above. |
The logo does not print on receipts | Print Receipt logo is not ticked | Tick it under Printer Settings > Receipt/Order Chit Settings and click Save. |
The POS still shows the Qashier logo, or goes back to it | The terminal could not load the new settings, usually because the internet connection is unstable or down | Go back to the POS home screen, or turn the terminal off and on. If it still shows the Qashier logo, restart your Wi-Fi router, then forget the Wi-Fi network on the POS and join it again. |
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Last verified: 25 Sep 2026 · Markets: All markets