Viewing Your Credit Card Payout Reports
To view the payout reports, you can go to the "Payment Management" page and select "View Payout Report" on the top right hand corner:
Go to Payment Management > View Payout Report
You will be able to select:
the store that you'd like to view the sales report (orange box)
month of the payout report that you would like to view (pink box)
payout report of a specific payment method (red box)
Select the payment method to view its payout report e.g. Debit/Credit Card In-Store
You may click on the blue bars to view the transactions that were paid out in a particular batch.
Interpreting the graphs
Graph 1 - Credit Card Transaction Payouts
You can view your payout reports here, and you should receive the amount stated on a set date. It should be aligned with your bank statement.
E.g. In the graph below, $102.48 has been paid out on Oct 29.
Click into the BLUE BAR to view the transactions paid out in this batch.
You can also EXPORT the "Pay Out Transactions" report from here.
Click into the blue bar and select "Export" to export the payout transaction report
Graph 2 - Credit Card Transactions (Net Sales) - Current Status
This report shows your daily transaction-level status chart. Graph's colors indicate the funds status will be different depend on credit card terminal.
QashierXS white terminal (Fiserv)
Purple bar : The funds is in status of pending for POS settlement from merchants. The merchants have not been performed settlement action for this funds yet.
Green bar : The funds is completely paid to merchants.
Red bar : The funds is refunded to the merchants already.
An example of credit card transactions graph for QashierXS white terminal
QashierXS black terminal (Adyen)
Yellow bar : The funds is under processing.
Green bar : The funds is completely paid to merchants.
Red bar : The funds is refunded to the merchants already.
An example of credit card transactions graph for QashierXS black terminal
For more information about payment terminal payout timeline, please find the details under related articles below.
Related articles: