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[MY] Payment FAQ

Updated yesterday

Table of contents:

  • Payment Application

  • How to Calculate Payment Amount

  • Payment Payout (MY)

    • BSN Payout Timeline

    • QashierXS (White) Payment Terminal Payout Timeline


Payment Application

For Existing merchant that wants to apply for payment method, they will have to contact Customer Support

Call: +60 3-9078 4834

Whatsapp: +60 12-660 2741

Report will be sent to the merchant's registered email by BSN every working day (Monday to Friday) at 8 PM.


How to Calculate Payment Amount?

Total Transaction - MDR = Payment Amount

Example:

Transaction

Amount

Calculation

Total Transaction Amount

$1,000

MDR

1.20%

1.20% * $1,000 = $12

Payment Amount

$988

$1,000 - $12 = $988

Transaction

Amount

Calculation

Total Transaction Amount

$1,000

MDR

1.40%

1.40% * $1,000 = $14

Payment Amount

$986

$1,000 - $14 = $986


Payment Payout (MY)

BSN Payout Timeline

Credit Card Settlement Period is T+1 working days, excluding weekends and public holidays

  • Eg. Merchants do settlement on Monday night. The settlement period requires T+1 working day, the payout will be received on Tuesday.

Transaction day

Payout day
(funds arrive in merchant's bank account)

Monday

Tuesday

Tuesday

Wednesday

Wednesday

Thursday

Thursday

Friday

Friday

Following Monday

Saturday

Following Monday

Sunday

Following Monday


QashierXS (White) Payment Terminal Payout Timeline

📌 Note: Processing of payouts on Qashier's end will be done during office hours, merchants can expect to receive the payout by the end of the day.

For example, if the transaction is made on a Monday and the settlement period is T+1 working day, Qashier will process the payouts during office hours on Tuesday, and merchants can expect to receive the payout by the end of Tuesday.

Credit Card Settlement Period is T+1 working days, excluding weekends and public holidays

  • Eg. Merchants do settlement on Monday night. The settlement period requires T+1 working days, the payout will be received on Tuesday

Transaction day

Payout day
(funds arrive in the merchant's bank account)

Monday

Tuesday

Tuesday

Wednesday

Wednesday

Thursday

Thursday

Friday

Friday

Following Monday

Saturday

Following Monday

Sunday

Following Monday

❗️Important:

  • The payout cycle will follow the region's public holiday. For example, if the transaction is made on a Saturday and Monday is a Public Holiday, you will only receive your payouts on Tuesday.

  • Payment cut off timing is at 2359hr daily. If your business runs past midnight, the balance will only be paid out the following day

    • For example, if you run a bar bistro until 2am daily, transactions made on Monday up till 2359hr will be paid out on Tuesday, whereas transactions made from 0000hr-0200hr will be paid out on Wednesday.

E-Wallet Payout Timeline

❗️ Important:

  • Please note that rounding adjustment is done on all transactions.

  • Effective from 2024, a mandatory minimum transaction fee of 1 cent will be introduced.

For example: if the gross transaction amount is $0.30 and the MDR is 0.8%, the transaction fee (before rounding) would be $0.30 x 0.8% = $0.0024.

In this instance, a transaction fee of $0.01 will be applied to this transaction.

For DuitNow QR (Integrated)

  • The settlement period for DuitNow (integrated) will be T+1 working day

  • Payouts will be made on the next working day

Transaction day

Payout day
(funds arrive in the merchant's bank account)

Monday

Tuesday

Tuesday

Wednesday

Wednesday

Thursday

Thursday

Friday

Friday

Following Monday

Saturday

Following Monday

Sunday

Following Monday


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