Summary: Staff clock in and out of their shifts on the Qashier POS Time Card screen with their own Staff PIN, and you can view time card records for a date or a date range.
Applies to: All markets. Qashier POS. Each staff member needs their own Staff PIN.
Before you start
Turn on the time card in QashierHQ: click the Settings (gear) icon, then under Store click Additional Settings > Employee Management and tick Enable Time Card Function. The Time Card button appears on the POS home screen only when this is on.
Give each staff member a 4-digit Staff PIN and add them to this store. See How to Add, Edit or Delete Staff in QashierHQ.
Clock in before a shift
On the Qashier POS home screen, tap Time Card.
Tap Clock In.
Enter your Staff PIN. You see Clock in successful.
Clock out after a shift
On the Qashier POS home screen, tap Time Card.
Tap Clock Out.
Enter your Staff PIN. You see Clock out successful.
Note: Staff can clock out only if they have clocked in (an open shift). Overnight shifts are fine. If a staff member clocks out more than 24 hours after clocking in, the POS shows a Long hour clock out reminder but still clocks them out.
Forgot to clock in or out? Completed records cannot be changed on the POS. A manager can record a missed clock in or clock out with Admin Clock In/Out on the POS. See How to Record a Missed Staff Clock In/Out on Qashier POS (Admin Clock In/Out). To correct a completed record, a manager can edit it in QashierHQ. See How to Edit, Void or Review Staff Clock In/Out Records in QashierHQ.
View time card records
On the Time Card screen, tap the calendar icon at the top left.
Select one date, or a start date and an end date. You can select a date range of up to 90 days.
Tap Confirm. The records appear under Staff Time Card Record.
Selecting a specific date:
Selecting a date range:
To see total hours for all staff or to download them, use QashierHQ. See How to Export Time Card Reports in QashierHQ.
If something goes wrong
Message or symptom | Likely cause | What to do |
There is no Time Card button on the home screen | The time card is not turned on for this store | Tick Enable Time Card Function in QashierHQ (see Before you start), then reopen Qashier POS. |
Invalid PIN. | The Staff PIN is wrong, or the staff member is not added to this store | Enter the correct Staff PIN. Check the staff member in QashierHQ Staff Management for this store. |
Staff already clocked in | The staff member already has an open shift | Tap Clock Out at the end of the shift instead. |
Staff already clocked out. when clocking out | The staff member has no open shift (they did not clock in) | Ask a manager to record the missed clock in with Admin Clock In/Out. |
The maximum date range is 90 days | The selected range is longer than 90 days | Choose a shorter range, or export longer periods from QashierHQ. |
Connection error when you tap Clock In or Clock Out | The POS is offline, or no staff are added to this store | Check the internet connection and try again. Make sure your staff are added to this store in QashierHQ. |
If you still need help, see Contact Qashier Support by Phone, WhatsApp, LINE or Viber.
Related articles
Last verified: 25 Sep 2026 · Markets: All markets