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Transaction Record in Qashier POS: View, Search, Void and Reprint Sales

Transaction Records allow you to view your transaction history and void/refund transactions.

Transaction Record on Qashier POS lists the sales made on your store's POS. Use it to look up a sale, see its details, void or refund it, and print or email its receipt.

Applies to: All markets · Qashier POS.

What you can do in Transaction Record

  • View today's sales and their details

  • Change the dates, filter and search

  • Void or refund a sale

  • Print or email a receipt

  • Other actions for some sales

1. View today's sales

  1. On the Qashier POS home screen, tap Transaction Record.

  2. Today's sales are listed.

  3. Tap a sale to see its details, including the items, payment and receipt number.

About receipt numbers: each sale gets a receipt number automatically.

  • By default it is based on the date and time of the sale (day, month, year, hour, minute, second).

  • If your store has turned on Use counting number as receipt number (QashierHQ > Settings > Additional Settings > Receipt & Bill Settings), it is a 6-digit running number instead.

  • Your store may also have a prefix or suffix added to every receipt number.

2. Change the dates, filter and search

  • Calendar icon (top left): pick a date or a range of dates. You can go back up to 12 months. For older sales, use QashierHQ (see Transaction Records in QashierHQ Explained). For step-by-step help, see How to Find Past Transactions in Qashier POS (Transaction Record).

  • Filter: show only some sales. The options are All, Unpaid, Invoice, Discounted, Voided, QashierEats, GrabFood and FoodPanda. Voucher and Credit Card appear only when those features are turned on for your store.

  • Search: type a receipt number or card number in the Receipt Number / Card Number box.

3. Void or refund a sale

Select the sale and tap Void / Refund. You need a Staff PIN. See How to Void or Refund a Transaction in Qashier POS.

4. Print or email a receipt

Select the sale and tap Print to print a copy of the receipt. If e-receipts are turned on for your store, you can also email it to the customer. See How to Reprint a Receipt in Qashier POS (incl. Voided Transactions).

5. Other actions for some sales

These buttons appear only when they apply to the selected sale:

In Malaysia, the details can also show the sale's LHDN E-Invoice Status.

Related articles

Last verified: 25 Sep 2026 · Markets: All markets

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