Summary: QashierHQ is also a mobile app for iPhone and Android, listed in the stores as "Qashier HQ". It gives you the same QashierHQ pages on your phone, plus phone notifications: a daily report from Qashier GM and replies from Qashier support. You log in with the same account as on the web.
Applies to: All markets · iPhone (App Store) and Android (Google Play) · anyone with a QashierHQ login. A few pages that are not built for small screens (Bookings and Payment Management) stay on the web version.
Before you start
Your QashierHQ email and password. If you have forgotten them, see How to Reset or Change Your Qashier Password.
An internet connection. The app does not work offline.
Step 1: Download the app
iPhone: open the App Store and search for "Qashier HQ", or use Qashier HQ on the App Store.
Android: open Google Play and search for "Qashier HQ", or use Qashier HQ on Google Play.
Install it like any other app. There is no separate registration: the app uses your existing QashierHQ account.
Step 2: Log in
Open the app. It takes you to the Qashier login page. On iPhone the page opens in a secure sign-in window inside the app; on Android it opens in your phone's browser.
Log in exactly as you do at hq.qashier.com.
When the login completes, the app returns to QashierHQ by itself. On Android, if you are left in the browser, switch back to the Qashier HQ app.
The first time, your phone asks whether Qashier HQ may send you notifications. Tap Allow if you want the daily report and support replies on your phone. You can change this later in your phone's notification settings.
Step 3: Use the app
The sidebar is the same as on the web: Today > Daily Dashboard, reports, products, customers, staff and settings. Tap the account icon at the top right for Settings, Profile, Contact support, Qashier Support Center and Logout. The app version is shown at the bottom of that menu.
Bookings and Payment Management are hidden in the app. Open QashierHQ in a browser for those.
To chat with support, tap the account icon at the top right, then Contact support (if it is not in the menu, use the contacts in Contact Qashier Support by Phone, WhatsApp, LINE or Viber (SG, MY, TH, PH)). On a phone the chat bubble stays hidden until you do this. Replies arrive as phone notifications when the app is closed.
Step 4: Turn on the daily report notification
Qashier GM can send you a summary of yesterday's sales, top items and anything that looks off across your stores, delivered in the app and as a phone notification. Qashier GM appears under Today once it is switched on for your account.
In QashierHQ (web or app) open Today > Qashier GM.
Open Scheduled in the sessions list. The Scheduled tasks page shows the Daily insights task.
Under DAILY REPORT, switch on Send a daily report.
Choose the Delivery time (whole hours).
Under Notify, pick who gets the phone notification. People who have not yet signed in to the app are marked Not on the app yet and will not receive it until they do. Changes save automatically (✓ Saved).
Tapping the notification opens the report in Qashier GM. If you prefer the classic sales report by email, see How to Get Your Daily Sales Report by Email Automatically (QashierHQ).
What you should see
After login, the same first page as on the web (the Full Report), with the same figures. Open Today > Daily Dashboard for today's numbers.
At the delivery time you set, a notification on the phones of everyone in the Notify list who has the app installed and is logged in.
When a new app version is required, the app shows "Update Required — A new version of Qashier HQ is available. Please update the app to continue using it." Tap Update Now to open the store.
If something goes wrong
Symptom | Cause | Fix |
"No Internet Connection — You need an internet connection to continue." | The phone is offline | Reconnect and tap Retry. |
No daily report notification arrives | Notifications are off for the app, you are not in the Notify list, or you logged out (logging out stops notifications to that phone) | Allow notifications for Qashier HQ in your phone settings, log in to the app, and check Send a daily report and Notify in Qashier GM. |
Someone in Notify shows Not on the app yet | They have never signed in to the app on a phone | Ask them to install the app and log in once. |
Qashier GM is not in the sidebar | It is not switched on for your account, or your login has no access to reports | Contact support. |
A page you use on the web is missing in the app | Bookings and Payment Management are web-only | Open hq.qashier.com in a browser. |
The app keeps asking you to update | Your version is below the minimum supported version | Tap Update Now and install the update from the store. |
You cannot log in | Wrong password, or the account has been changed | Reset your password: How to Reset or Change Your Qashier Password. |
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Last verified: 25 Sep 2026 · Markets: All markets