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[SG] After-Sales Service Fees (Price List)

This is the price list for services you can request from Qashier after your store is live in Singapore: menu setup, entity changes, additional payout accounts, integration reconfiguration, training, on-site support and delivery.

Applies to: Singapore · existing Qashier merchants on any plan.

All prices are in SGD and exclude 9% GST. Prices as of 16 Jul 2026 and may change. Support confirms the fee with you before any work starts.

Administrative and setup fees

Service

Price (SGD)

Notes

Menu setup (ad-hoc request)

$300

Excludes image uploads and barcode generation.

Entity change (transfer of your Qashier account to a different entity)

$250

Only for the same owner. A different owner needs a new subscription: subscriptions and licences are not transferable under the Terms of Service.

Additional payout account

$10/month per additional account

For merchants who want more than one payout account under the same entity.

Reconfiguration of a third-party integration

$200 per integration

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On-site, training and delivery fees

Service

Price (SGD)

Notes

On-site setup and training (2 hours)

$500

Includes 2 hours of on-site support.

Remote training

Free for your first request

For later requests, ask support for a quote.

On-site support for events

$80/hour

—

2-way delivery

$40

Plus $15 for deliveries to Tuas and Sentosa.

1-way delivery

$25

Plus $10 for deliveries to Tuas and Sentosa.

Warranty and repairs

Qashier hardware comes with a manufacturer's warranty covering manufacturing defects: 1 year on the QashierXS, QashierX2 and QashierXL Slim, and 6 months on the Qashier Soundbox. Hardware faults during the warranty period are covered by the warranty. For a repair or replacement outside the warranty period, contact support for a quote.

How to request a service

  1. Contact Qashier support with your store name and the service you need. The fastest way is live chat from QashierHQ or Qashier POS; you can also email [email protected]. See Contact Qashier Support by Phone, WhatsApp, LINE or Viber (SG, MY, TH, PH).

  2. Support confirms the fee, the schedule and how the fee will be billed before the work starts.

Related articles

Last verified: 25 Sep 2026 · Markets: SG

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