This article explains when Singapore merchants receive their QashierPay payouts, which payment methods pay out next working day and which pay out weekly, and why a payout can be lower than your sales.
Applies to
Markets: Singapore only. Malaysia merchants, see [MY] QashierPay Payout Schedule, Fees & Minimum Payout.
Product: QashierPay payments taken on a Qashier POS terminal, Qashier Soundbox or online (QashierEats, Pay by Link, invoices).
Access: to check payouts in QashierHQ you need the Payment Management access right (the Payout Report and Account Balance pages).
How payout timing works
Funds arrive in your bank account 1 working day after the transaction day (T+1). Weekends and Singapore public holidays are not working days.
The daily cut-off is 23:59. Transactions after midnight count towards the next day. For example, if you run a bar until 2am, sales made on Monday up to 23:59 are paid out on Tuesday, and sales made from 00:00 to 02:00 on Tuesday morning are paid out on Wednesday.
Payouts are sent in batches during the payout day. The time the funds appear depends on your bank, so we cannot give a fixed arrival time.
Payout timing by payment method
Payment method | When funds arrive |
Visa / Mastercard on a QashierPay terminal, including instalment (IPP) sales | Next working day (T+1). Instalment sales are paid out in full on your normal card payout cycle. |
PayNow (terminal, Qashier Soundbox and online) | Next working day (T+1) |
GrabPay and Alipay+ | Next working day (T+1) |
ShopeePay | Next working day (T+1) |
Alipay+ Direct | Next working day (T+1) |
GrabPay Later | Next working day (T+1) |
WeChat Pay | Paid out weekly, every Thursday |
Atome | Paid out weekly, every Thursday. You receive the full sale amount; the customer pays Atome in instalments. |
For WeChat Pay and Atome, transactions are processed in T+1 working day and the payout is made on the following Thursday. The payout covers everything processed since the previous Thursday batch. Your Payout Report shows exactly which transactions each Thursday payout includes.
Next-working-day (T+1) payouts, day by day
Transaction day | Payout day (funds arrive in your bank account) |
Monday | Tuesday |
Tuesday | Wednesday |
Wednesday | Thursday |
Thursday | Friday |
Friday | Following Monday |
Saturday | Following Monday |
Sunday | Following Monday |
The payout cycle follows Singapore public holidays. For example, if you take a payment on Saturday and Monday is a public holiday, the funds arrive on Tuesday.
Minimum payout amount
Qashier sends a payout only when your accumulated balance is over SGD 100. Smaller amounts roll over and are added to your next payout. You can see the balance waiting to be paid on the Account Balance page in QashierHQ.
Why is my payout lower than my sales?
Payment processing fees (MDR) are deducted from each transaction before payout. See [SG] How your PayNow & e-wallet payouts are calculated (fees, GST and rounding).
If you are on the daily plan, your daily software fee (and any daily hardware fee) is deducted from your daily payouts. If a day's payout does not cover the fee, the shortfall rolls over as a negative balance and is settled from your next payouts. The full rules are in the Daily Billing Terms on the Qashier website.
Refunds and voids reduce the amount paid out for that day.
Where to check your payouts
Log in to QashierHQ.
Open Payout Report to see each payout and the transactions it covers. See [SG/MY] Understanding Your Payout Report in QashierHQ.
Open Account Balance to see the balance not yet paid out. See [SG/MY] How to Check Your Account Balance and Payouts in QashierHQ.
If something goes wrong
Symptom | Likely cause | What to do |
No payout on the expected day | The day before was a weekend or Singapore public holiday, or your balance is not yet over SGD 100 | Check the day-by-day table above and your Account Balance page. The amount rolls into the next payout. |
No payouts at all since you started | Your bank account is still being verified (QashierHQ shows "Bank account pending compliance verification") | Wait for verification to complete. If it has been more than a few working days, contact support. |
Payout is lower than the day's sales | Fees, daily plan charges, refunds or a negative balance carried over | Open the payout in Payout Report and compare the fee breakdown with how payouts are calculated. |
Card sales missing from a payout | The terminal batch was not settled that day | |
Payout went to the wrong account | Bank details changed or entered incorrectly |
If a payout is still missing after the next working day, contact Qashier support with the store name and the transaction date.
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Last verified: 25 Sep 2026 · Markets: SG