The purpose of this article is to explain step-by-step about "How to setup additional printer (LAN Connection)." For merchant who need to setup LAN Connection additional printer, please see more details below.
Requirement
Windows PC
Supported Additional Printer (Dec 2021 onwards)
Step-by-step: How to setup additional printer (LAN Connection)
Step 1: Connect the kitchen printer to the Windows PC using a printer cable. Next, connect the same kitchen printer to the router using a LAN cable.
Step 2: Download the .exe file from this folder on the Windows PC.
Step 3: Run the .exe file as an administrator.
Step 4: Follow the settings and configurations below:
The "PrinterTest With Logo" field must be set to "Print Logo" to ensure proper setup and avoid errors during configuration.
Communication interface: select the "USB" radio button and only check the "USB Printing Device" checkbox.
Click on the "Interface Test" button and a small chit of paper should be printed.
Parameter Setting > Operations For All Parameters: click on "Load" and the printer's settings will be automatically populated into the respective fields.
Communication Parameter Setting > Set IP: Input the IPv4 address found under the POS portion, replace the last 3 digits to 201 for printer 1, 202 for printer 2, 203 for printer 3, and so on. (E.g. IPv4: 192.168.50.164, Printer 1 IP Address: 192.168.50.201, Printer 2 IP Address: 192.168.50.202)
Communication Parameter Setting > Set gateway: set the last digits as .1 e.g. if the auto-populated gateway address is 192.168.123.201, change it to 192.168.123.1
Communication Parameter Setting > Disconnect time: set as "N/A"
Communication Parameter Setting > Connections: set as "10Clients"
Step 5: Once the above is done, click the "Set" button to save the configurations. There should be a beep sound coming from the printer.
Step 6: Under "Others", select "Restart Printer".
Note: Small slips of paper with the message "Waiting WiFI Setup..." and WiFi Configuration details will be printed out during this process.
Tip: To verify if the printer has been successfully configured, you can perform a test transaction on the POS system. This will help ensure that all settings have been properly applied and the printer is functioning correctly.
Note:
For new printers - Up to 10 POS systems can be set up to connect to an additional printer via LAN connection. Ensure that "Connections" has been set to "10Clients" from step 4 of the configuration above.
For old printers - Each POS can be connected to multiple printers via LAN (e.g. POS A can be connected to Printer 1, Printer 2, and Printer 3).
However, each printer cannot be connected to multiple POS devices i.e. Printer 1 can only be connected to POS 1.