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QashierPay terminal - QashierXS

Updated over 11 months ago

List of content

  1. What's inside the box?

  2. Overview of QashierPay terminal

  3. Set up your QashierPay terminal

  4. How-to

    1. Use QashierPay terminal for payments

    2. Refund/void transaction on QashierPay terminal

    3. Perform a manual settlement

  5. Full hands-on video guide

What's inside the box?

  • Welcome pack

  • QashierPay terminal x 1

  • Charger x 1

Inside the box of QashierPay terminal

Overview of QashierPay terminal

Set up your QashierPay terminal

  1. Turn on the QashierPay terminal

    Press long hold on the power button on the left side of the terminal

  2. Connect to WiFi

    1. Turn on your QashierPay terminal

    2. Click "Connect to WiFi" button

    3. Toggle on "Use Wi-Fi"

    4. Click on your preferred WiFi network, fill in the password, click "Connect" button

  3. Log in with your Qashier account

    1. On the QashierPay terminal, click the "Login" button

    2. Fill in your registered email address and password. Click "Next"

    3. Once entered the homepage, in the top left corner tap the "Staff Login" button

    4. Fill in 4 digits of staff PIN then tap "Confirm".

    Your QashierPay terminal will be set and logged in successfully.

Note: Before following the log-in process, please ensure your QashierPay terminal is connected to WiFi network.

How to use QashierPay terminal for payments

  1. On the top left corner of the homepage, press "Staff Login"

  2. Enter your STAFF PIN. Press "Confirm"

  3. On the terminal homepage, select "POS & Payment"

  4. Enter the amount payable by the customer and select NEXT

  5. Select "Visa/Mastercard" icon

  6. Customers will be able to tap, insert, or swipe their credit/debit card to make payment

  7. The receipt will be printed out after the payment is done successfully

The convenient tap, insert, and swipe card feature is exclusively available in Singapore and Malaysia. For our valued merchants in the Philippines and Thailand, QashierPay XS offers a reliable manual payment option.

Note: For the card swipe function, once the consumer swipes the card, the terminal will prompt a warning message "Swiped chip card. Please insert card. OK to proceed with magstripe, or CANCEL to insert card"

In this case:

  • If the card has a chip built-in, please use the insert card feature instead.

  • If the card only has a magnetic strip, the transaction approval will depend on the issuing bank for approval/accept.

How-to refund/void transaction on QashierPay terminal

  1. On the homepage of terminal, select "TRANSACTION RECORD"

  2. Select a transaction that you wish to void

  3. Tap on "VOID/REFUND" button (red button at the bottom)

  4. Select "YES" to confirm to void transaction

  5. Enter your STAFF PIN

  6. Followed by TERMINAL PIN

  7. Enter the REASON for voiding the transaction. Press "YES"

Important: Refund/voiding transaction can only be done before settlement.

How to perform a manual settlement

The merchant who has not set up an auto settlement is able to perform manual settlement on the QashierPay terminal.

  1. On homepage, select burger menu

  2. Select "QashierPay" on the left hand side menu

  3. Click "SETTLEMENT" tab

  4. A message box will appear. Click "OK" to confirm performing a manual settlement

Full hands-on video guide:

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