Table of contents:
Credit Card and DuitNow QR payments processed through Qashier
Note: If you are processing payments through GoBiz (credit card and DuitNow), please reach out to our Customer Support team who will assist you in the change of bank account process.
Step 1: Go to the "Payment Management" page on our QashierHQ portal
Step 2: Click "PAYOUT INFORMATION" on the top right of the page:
Step 3: Fill in the required fields and upload a copy of your bank statement that you'd like to receive your payouts:
Note: The photo/screenshot of bank statement provided must clearly show the following:
Bank name and bank logo
Account holder name
Account number
Date of statement - must be within the last 3 months
Step 4: Check the box to confirm the accuracy of the information you have entered, then click the "Submit" button to send your request for updating your payout details.
To check the status of the request, you may repeat steps 1 and 2 above.
iPay88 e-wallet payments
iPay88 offers a variety of e-wallet payments, such as GrabPay, Boost, Touch 'n Go (TnG) etc.
If you would like to change your bank account to receive payouts from iPay88, please approach our Customer Support team for assistance.
You will be provided with a form by our Customer Support team to fill up the necessary details. You are also required to prepare a photo/screenshot of your bank statement.
Note: The photo/screenshot of bank statement provided must clearly show the following:
Bank name and bank logo
Account holder name
Account number
Date of statement - must be within the last 3 months
Processing timeline
Payments processed via Qashier
Payment method | Processing time to change payout account |
Credit Card | 1-3 working days |
DuitNow QR | 1-3 working days |
Payments processed via GoBiz
Payment method | Processing time to change payout account |
Credit Card | 5 working days |
DuitNow QR | 5 working days |
Payments processed via iPay88
Payment method | Processing time to change payout account |
E-Wallets | 5 working days |
Please note that the time taken to process your request to change payout account excludes weekends and public holidays.