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[MY] How to Change Your Bank Account for Payouts on Qashier
[MY] How to Change Your Bank Account for Payouts on Qashier

Follow the steps below to find out how you can change your bank account for payouts from Qashier!

Updated over a week ago

Table of contents:


Credit Card and DuitNow QR payments processed through Qashier

Note: If you are processing payments through GoBiz (credit card and DuitNow), please reach out to our Customer Support team who will assist you in the change of bank account process.

Step 1: Go to the "Payment Management" page on our QashierHQ portal

Step 2: Click "PAYOUT INFORMATION" on the top right of the page:

Step 3: Fill in the required fields and upload a copy of your bank statement that you'd like to receive your payouts:

Note: The photo/screenshot of bank statement provided must clearly show the following:

  • Bank name and bank logo

  • Account holder name

  • Account number

  • Date of statement - must be within the last 3 months

Step 4: Check the box to confirm the accuracy of the information you have entered, then click the "Submit" button to send your request for updating your payout details.

To check the status of the request, you may repeat steps 1 and 2 above.


iPay88 e-wallet payments

iPay88 offers a variety of e-wallet payments, such as GrabPay, Boost, Touch 'n Go (TnG) etc.

If you would like to change your bank account to receive payouts from iPay88, please approach our Customer Support team for assistance.

You will be provided with a form by our Customer Support team to fill up the necessary details. You are also required to prepare a photo/screenshot of your bank statement.

Note: The photo/screenshot of bank statement provided must clearly show the following:

  • Bank name and bank logo

  • Account holder name

  • Account number

  • Date of statement - must be within the last 3 months


Processing timeline

Payments processed via Qashier

Payment method

Processing time to change payout account

Credit Card

1-3 working days

DuitNow QR

1-3 working days

Payments processed via GoBiz

Payment method

Processing time to change payout account

Credit Card

5 working days

DuitNow QR

5 working days

Payments processed via iPay88

Payment method

Processing time to change payout account

E-Wallets

5 working days

Please note that the time taken to process your request to change payout account excludes weekends and public holidays.

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