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How to View a Past Sales Report (Full Report) in QashierHQ

Summary: Check your sales for any past day, month or custom date and time range on the Full Report page in QashierHQ.

Applies to: All markets · QashierHQ (web). You need a QashierHQ login that can open Full Report.

How to check a past sales report

  1. Log in to QashierHQ.

  2. In the left menu, under Money & Finance, click Full Report.

  3. Under Source, choose the store. To see all your stores in one combined report, turn on All Stores (shown only if you have more than one store). If your stores take online orders, you can also choose which sales to show: All, Offline, QashierEats, GrabFood or FoodPanda.

  4. Under Period, click the date range.

  5. On the calendar, click the start date, then the end date.

  6. Set the From time and To time.

  7. Click Apply.

The report shows the sales data for the date and time range you selected.

Note: If you do not want to pick the dates and times yourself, use a shortcut under Quick select: Today, Yesterday, This Month, Last Month, Year To Date or Last Year. The shortcut is applied straight away, so you do not need to click Apply. If your store's day does not start at midnight, the shortcuts follow your store's opening hours (Daily Opening Time in Settings > Basic Settings).

What you should see

  • The report for the store (or all stores) and period you chose, split into tabs: Overview, Sales Breakdown, Payments and Staff & Tags.

  • Discounts & Vouchers and Credits & Packages tabs appear only if your store uses those features. Stores in Singapore also see a BCRS Deposit tab.

  • Data correct as of under the page title shows when the report was last updated. If your store's day does not start at midnight, your opening hours are shown next to it.

To understand the figures (gross sales, net sales, tax and discounts), see Understanding Your Sales Report: Net Sales, Gross Sales, Tax and Discounts Explained. To download the report, see How to Export a Sales Report (Full Report or Day Split View) from QashierHQ.

If you use the classic layout

If you switched QashierHQ to the classic layout, the date range sits above the report. Pick the dates and times (or a shortcut), then click Confirm. To go back to the default layout, click the layout icon at the top of the page (its tooltip reads Switch to modern UI).

If something goes wrong

Symptom

Cause

Fix

Full Report is not in the left menu

Your QashierHQ login does not have access to reports

Ask your account owner to check your access, or contact support.

Recent sales are missing

The POS terminal has not synced its sales yet. It needs an internet connection to send data to QashierHQ.

Connect the terminal to the internet, wait a few minutes, then refresh the page. Check the Data correct as of time.

The totals do not match what you expected

The wrong store, sales source or period is selected, or your store's day starts at its opening time instead of midnight

Check Source and Period, and your Daily Opening Time.

The All Stores switch is missing

Your account has only one store

Choose your store under Source.

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Last verified: 25 Sep 2026 · Markets: All markets

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