Summary: Use the Online Ordering page in QashierHQ to edit the products, categories and modifiers on your QashierEats online menu, allow special instructions and mark items as sold out.

Applies to: Singapore and Malaysia. QashierHQ, for stores with QashierEats enabled.

Before you start

QashierEats must be enabled and set up for your store. See Getting Started with QashierEats Online Ordering in QashierHQ.
The menu on the Online Ordering page is your QashierEats online menu. Changes here do not change the products on your Qashier POS. (The other way round, a product edited in Product Management with Sync To QashierEats ticked is copied to this menu.)
To open the page: in QashierHQ, go to Sales Channels > Online Ordering, then select your store in the store picker.

Edit a product

Go to Sales Channels > Online Ordering and select your store.
Select the category tab, then click the product you want to change. The Edit Product window opens.
Make your changes. The main fields are listed in the table below.
Click Save.
If QashierHQ asks you to confirm that you do not need to print the order chit, either click Cancel and select a Printer Index or KDS Index so the order prints in your kitchen, or click OK to save without one.

Note: If you change the Product Name, also update the Order Chit Product Name. It does not update automatically.

Field	What it does
Product Name, Order Chit Product Name, Product Description	The name customers see, the name printed on the kitchen chit, and the description on your QashierEats menu.
Price and Takeaway & Pickup & Delivery Price	The item price, and a separate price for takeaway, pick-up and delivery orders.
Printer Index, KDS Index, WDS Index	Where the order for this item prints or displays. These appear only if your store has printers or displays set up.
Category and Display Order	The category the item belongs to, and its position in that category. A product with a smaller number displays first.
Modifiers (0)	Assign modifiers to the product. See Assign modifiers below.
Applicable for order type: Dine in, Takeaway, Pick up, Delivery	The item is available for all order types by default. Untick an order type to remove the item from that menu.
Mark as sold out and Allow special instructions	See the sections below.
BCRS Eligible (Singapore only)	Appears for Singapore businesses. Tick it for items that carry the BCRS deposit.
Without SST (Malaysia only)	Tick it for items that are not subject to SST.

Edit a category

Go to Sales Channels > Online Ordering and select your store.
Click Edit Category.
To rename a category, click its name, enter the new name and click Confirm.
To change the order in which categories show on your QashierEats menu, click the Display Order number next to the category, enter a new number and click Confirm.
Close the Edit Category window to go back to the Online Ordering page.

To drag categories, products and modifiers into a new order instead, see How to Rearrange Categories, Products and Modifiers on Your QashierEats, GrabFood or FoodPanda Menu in QashierHQ.

Delete a product or a category

Product: open the product, click the bin icon at the top of the Edit Product window, then click Confirm.
Category: click Edit Category, click the bin icon next to the category, type delete in the text field and click Confirm. This deletes the category and all the products in it, and cannot be undone.

Assign modifiers

You can assign modifiers to a whole category or to a single product.

Create modifier sets for QashierEats

Go to Sales Channels > Online Ordering and select your store.
Click Edit Modifier.
Next to Modifier Sets, click Add. Enter the Modifier Set Name and click Confirm.
Select the modifier set and click Create Modifier. Enter the Modifier Name and Price, then click Confirm. Repeat for each option.

Assign modifiers to a category

Go to Sales Channels > Online Ordering and select your store.
Click Edit Category.
Click Assign next to the category.
Select the modifiers. Click a modifier set name to select all the modifiers in that set.
Click Confirm.

Assign modifiers to a product

Go to Sales Channels > Online Ordering and select your store.
Click the product.
Click Modifiers (0), below Display Order.
Select the modifiers. Click a modifier set name to select all the modifiers in that set.
Click Confirm. The button now shows Modifiers (x), where x is the number of modifiers assigned.
Click Save. If asked about the printer or KDS, see step 5 of Edit a product.

This is how the modifiers show under the product on your QashierEats website:

Allow special instructions for a product

Go to Sales Channels > Online Ordering and select your store.
Click the product.
Tick Allow special instructions.
Click Save. If asked about the printer or KDS, see step 5 of Edit a product.

Customers then see a special instructions field under the product on your QashierEats website:

Mark a product as sold out

Go to Sales Channels > Online Ordering and select your store.
Click the product.
Tick Mark as sold out. Untick it when the item is available again.
Click Save. If asked about the printer or KDS, see step 5 of Edit a product.

This is how a sold-out product shows on your QashierEats website:

You can also mark items as sold out from Qashier POS. See How to Edit QashierEats Items, Mark Them Sold Out or Close Your QashierEats Store for the Day on Qashier POS.

What you should see

Your changes show on your QashierEats website after you save. Click Go to Store (or Go to Client/Store) on the Online Ordering page to check your menu as a customer sees it.

If something goes wrong

Symptom	Likely cause	What to do
There is no Online Ordering item under Sales Channels, or the page shows no menu	QashierEats is not enabled for your store, or your login does not have access	Ask the account owner to check your access. To have QashierEats enabled, contact support.
A modifier you created elsewhere does not appear in the Assign list	QashierEats modifier sets are managed on the Online Ordering page	Create the modifier set with Edit Modifier on the Online Ordering page, then assign it.
Orders for a product do not print in the kitchen	No Printer Index or KDS Index is selected for the product	Open the product, select a Printer Index or KDS Index and click Save.
The kitchen chit shows the old product name	The Order Chit Product Name was not updated	Update the Order Chit Product Name and click Save.

If you still need help, see Contact Qashier Support by Phone, WhatsApp, LINE or Viber.

Last verified: 25 Sep 2026 · Markets: SG, MY

[SG/MY] How to Edit Your QashierEats Menu in QashierHQ (Products, Categories, Modifiers, Sold Out)