Summary: Set the order in which categories, products and modifiers appear on your QashierEats, GrabFood or FoodPanda online menu from QashierHQ.
Applies to: QashierHQ · QashierEats, GrabFood and FoodPanda menus. Each platform appears under Sales Channels once it is enabled for your store.
Before you start:
QashierEats, GrabFood and FoodPanda each have their own menu. Repeat these steps on each platform page you use.
This order does not change your Qashier POS layout. To rearrange the POS, see How to Rearrange Tabs, Categories and Products in QashierHQ.
Categories and products with a smaller number are displayed first. Enter a whole number of 1 or more.
1. Rearranging categories
Step 1: In QashierHQ, go to Sales Channels and select Online Ordering (for QashierEats), GrabFood or FoodPanda, then select your store.
Step 2: Select Edit Category.
Step 3: Click the number in the Display Order column.
Step 4: Enter the sequence number for the category, then click Confirm to save.
Repeat steps 3 and 4 until all the categories are in the order you want.
2. Rearranging products
Step 1: In QashierHQ, go to Sales Channels and select Online Ordering, GrabFood or FoodPanda, then select your store.
Step 2: Select the product you want to move.
Step 3: Under Display Order, enter the sequence number for the product, then click Save.
Repeat steps 2 and 3 until all the products are in the order you want.
3. Rearranging modifiers
Step 1: In QashierHQ, go to Sales Channels and select Online Ordering, GrabFood or FoodPanda, then select your store.
Step 2: Select Edit Modifier.
Step 3: Select Change Sequence.
Step 4: Drag the modifier sets, and the modifiers within each set, into the order you want, then select Confirm Sequence. The new order applies to this platform's online menu only, even if the on-screen tip mentions the POS.
What you should see
The categories, products or modifiers on the platform page now appear in the order you set.
For GrabFood and FoodPanda, the menu is sent to the delivery platform when you close the dialog. Check that the Last Synced time at the top of the page has updated. It can take a short while for the new order to show in the Grab or foodpanda app.
If something goes wrong
Symptom | Cause | Fix |
"Order number cannot be less than or equal to 0." | You entered 0 or a negative number. | Enter a whole number of 1 or more. |
The order changed in QashierHQ but not in the Grab or foodpanda app. | The menu has not synced yet. | Refresh the page and check Last Synced. If the time does not update, contact support. |
The order changed on one platform only. | Each platform has its own menu. | Repeat the steps on the other platform pages under Sales Channels. |
Qashier POS still shows the old order. | This article changes the online menu only. |
If the problem continues, contact Qashier support.
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Last verified: 25 Sep 2026 · Markets: SG, MY, PH, TH