Create service hours (days and time ranges) in QashierHQ and assign products to them, so those products only show on your QR ordering, kiosk and Mobile Ordering menus at the times you set.
Applies to: All markets · QashierHQ · stores with Dynamic QR ordering, Static QR ordering or Mobile Ordering turned on · a QashierHQ login with Product Management access.
Before you start: the Service Hour button only appears when Dynamic QR, Static QR or Mobile Ordering is on for the store. If you do not see it, contact Qashier Support to turn on QR ordering.
Set up a service hour in QashierHQ
Go to QashierHQ.
In the left sidebar, under Products & Inventory, click Product Management, then select the store in the Store picker.
Click Service Hour. The Service Hours window opens.
Click Add next to Sections to create a service hour.
In Add Section, enter a Section Name (for example, Breakfast), then click Confirm.
Click the new section. The days of the week are listed, each marked Not Available until you set a time.
Click a day to set its service time.
Set the time range for that day.
Add: click to add a time range, then set its start and end time. A day with no time range shows Not Available, so click Add first. Click Add again for another time range on the same day (for example, dinner 5–7pm and 9–11pm). You can have up to 3 time ranges per day. To remove one, click its red delete icon.
Confirm: click when the time ranges for that day are done.
Repeat steps 7–8 for the other days. When you have finished, click the X icon to close the window.
Video of steps 1–9 (recorded on the older sidebar; the Service Hours window is unchanged):
Assign a product to a service hour
In the left sidebar, under Products & Inventory, click Product Management.
Click the category, then the product you want to assign.
Click Service Hours. The number in brackets shows how many service hours the product already has.
Select the service hours you want for the product.
Click Confirm.
Repeat steps 2–5 for each product you want to assign.
Video of steps 1–5:
What you should see
Products assigned to a service hour only show on your QR ordering, kiosk and Mobile Ordering menus during the time ranges you set. Outside those times they are hidden from customers. A product with no service hour assigned is shown at all times.
If something goes wrong
What you see | Why | What to do |
No Service Hour button on the Product Management page, or no Service Hours button on the product | Dynamic QR, Static QR and Mobile Ordering are all off for this store | Check that the correct store is selected. To turn on QR ordering, contact Qashier Support |
A red error icon next to a time range | The end time is earlier than the start time, or a time is missing | Fix the times. For hours that run past midnight, set one range until 23:59 on the first day and another from 00:00 on the next day |
A product never shows on the QR menu | Its service hour has no time set for today (the day shows Not Available) | Open the section in Service Hours and set a time range for that day |
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Last verified: 25 Sep 2026 · Markets: All markets