This article shows a cashier how to sell at a price tier (for example, Happy Hour or Member price) on Qashier POS, and where the tier shows up afterwards on the receipt and in reports.
Applies to: All markets · Qashier POS · the Price Tiers feature must be enabled for your store.
Before you start
Price Tiers is enabled for your store. The black Price Tier button on the sales screen is hidden until it is.
You have created at least one tier and switched it on in QashierHQ under Product Management > Price Tier, and set a tier price on the products that need it. See How to Create and Assign Price Tiers in QashierHQ.
Tiers created as Buffet / Tiered Menu are not listed under the Price Tier button. They are used from the Menu Tier pop-up in Table Management. See How to Set Up a Buffet / Tiered Menu (Menu Tier) for Dynamic QR Ordering.
Make a sale with a price tier
Go to POS & Payment.
Tap the black Price Tier button on the right side of the screen.
Tap the tier you want, listed below Normal Price. The black button now shows the tier name.
Add the customer's items. Products with a price for that tier show a price-tag icon beside the price, and the amount is the tier price. Products without the icon sell at their normal price.
Tap Pay and choose the customer's payment method.
Tap Confirm to complete the payment.
To go back to normal prices, tap the black button again and choose Normal Price.
The selection also goes back to Normal Price on its own whenever the sales screen reloads, for example when you return to it from the payment screen after a sale, or when you switch between Table Management and the sales screen. Check the black button before each sale and select the tier again if needed.
Animated guide:
What you should see
On the receipt: the tier name prints under each item sold at a tier price, for example "(Happy Hour Price)".
In POS Reports: go to Reports and scroll down to the Sales by Product section (below Sales by Category). The tier name shows next to the product name, for example "Heineken (Happy Hour)".
In QashierHQ: the transaction details and receipt also show the tier next to the item, for example "Heineken (Happy Hour Price)".
If something goes wrong
Symptom | Cause | Fix |
No black Price Tier button on the sales screen | Price Tiers is not enabled for your store, or no tier is switched on in QashierHQ. | Switch a tier on in Product Management > Price Tier. If the button is still missing, contact Qashier Support. |
A product shows no price-tag icon | The product has no price for the selected tier, so it sells at the normal price. | Set a tier price in QashierHQ (How to Create and Assign Price Tiers in QashierHQ). |
Items already in the cart kept the normal price | The tier price is applied when an item is added. Choosing a tier later does not reprice items already in the cart. | Select the tier before adding items, or remove and re-add the items. |
A combo did not change price | Combos are not affected by price tiers. | Price combos separately if needed. |
The button went back to Price Tier / Normal Price on its own | The selection resets whenever the sales screen reloads, for example after you take a payment or switch between Table Management and the sales screen. | Select the tier again before adding items. |
My tier is not in the list | It is a Buffet / Tiered Menu tier, or its toggle is off in QashierHQ. | Use the Menu Tier pop-up in Table Management, or switch the tier on. |
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Last verified: 25 Sep 2026 · Markets: All markets