Qashier

Select the invoice that you want to cancel from the list at left panel Note: If the list is too long, you can search the invoice number or customer's name or phone number

Select CANCEL INVOICE at the bottom right

Select YES to confirm cancelling the invoice

Enter the void reason (it is a compulsory field)

Once done, tap OK to successfully cancel the invoice

1. Go to Invoice Management
2. Key in staff pin and select Confirm
3. Select the invoice that you want to cancel from the list at left panel Note: If the list is too long, you can search the invoice number or customer's name or phone number
4. Select CANCEL INVOICE at the bottom right
5. Select YES to confirm cancelling the invoice
6. Key in the terminal pin, and select OK
7. Enter the void reason (it is a compulsory field)
8. Once done, tap OK to successfully cancel the invoice

Here's an example of a cancelled invoice:

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- <a href="https://support.qashier.com/en/articles/7906026-how-to-create-and-make-invoice-payment-with-deposit-in-qashier-pos">How to Create and Make Invoice Payment with Deposit in Qashier POS</a>
- <a href="https://support.qashier.com/en/articles/7906063-how-to-create-and-make-invoice-payment-with-no-deposit-required-in-qashier-pos">How to Create and Make Invoice Payment with No Deposit Required in Qashier POS</a>
- <a href="https://support.qashier.com/en/articles/7906065-how-to-create-and-make-invoice-payment-in-full-in-qashier-pos">How to Create and Make Invoice Payment In Full in Qashier POS</a>

How to Cancel an Invoice in Qashier POS

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Cancelling an Invoice on POS:

Here's a step-by-step video guide:

Here's an example of a cancelled invoice:

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