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Qashier POS Full Guide
Invoice Management
How to Cancel an Invoice in Qashier POS
How to Cancel an Invoice in Qashier POS
Updated over a week ago

Cancelling an Invoice on POS:

  1. Go to Invoice Management

  2. Key in staff pin and select Confirm

  3. Select the invoice that you want to cancel from the list at left panel
    Note: If the list is too long, you can search the invoice number or customer's name or phone number

  4. Select CANCEL INVOICE at the bottom right

  5. Select YES to confirm cancelling the invoice

  6. Key in the terminal pin, and select OK

  7. Enter the void reason (it is a compulsory field)

  8. Once done, tap OK to successfully cancel the invoice

Here's a step-by-step video guide:

Here's an example of a cancelled invoice:

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