Qashier

This article shows how to connect the QashierXS (Black) portable card terminal (Adyen S1F2) to Wi-Fi from the terminal's own Settings menu, and how to check that it is online. Use it when you set the terminal up in a new location or when it has lost its Wi-Fi connection.

Applies to: Singapore · QashierXS (Black) portable card terminal (the Adyen terminal that runs Qashier POS; the device shows "S1F2" under Device info) · QashierPay card payments. You need the terminal's admin passcode from your onboarding email.

Have your Wi-Fi network name and password ready.

Find the terminal's admin passcode in your onboarding email. This is the card terminal's own passcode; it is not your Qashier POS Terminal PIN. If you cannot find it, contact Qashier Support.

- Have your Wi-Fi network name and password ready.
- Find the terminal's admin passcode in your onboarding email. This is the card terminal's own passcode; it is not your Qashier POS Terminal PIN. If you cannot find it, contact Qashier Support.

Press the round (circle) home button to leave Qashier POS and go to the terminal's home screen.

Tap Network. At the Enter passcode prompt, enter the admin passcode.

Select your Wi-Fi network from the list and enter its password.

Tap the Qashier POS icon to return to Qashier POS.

1. Press the round (circle) home button to leave Qashier POS and go to the terminal's home screen.
2. Tap Settings.
3. Tap Network. At the Enter passcode prompt, enter the admin passcode.
4. Tap Wi-Fi.
5. Switch on Use Wi-Fi.
6. Select your Wi-Fi network from the list and enter its password.
7. Tap the Qashier POS icon to return to Qashier POS.

Once connected, the cloud icon appears at the top left and the Wi-Fi icon at the top right of the screen. When both icons are showing, the terminal is online and ready to take card payments.

Still offline? Contact support: <a href="https://support.qashier.com/en/articles/6064428">Contact Qashier Support by Phone, WhatsApp, LINE or Viber (SG, MY, TH, PH)</a>. In Singapore you can call +65 3129 8269 or WhatsApp +65 8887 7687, 9am to 9pm, 7 days a week.

<a href="https://support.qashier.com/en/articles/4769121">[SG] How to Reconnect the Countertop Card Terminal (Verifone V400c) to Wi-Fi</a>

<a href="https://support.qashier.com/en/articles/7127431">[SG] How to Update the Software on Your Adyen Card Terminal</a>

<a href="https://support.qashier.com/en/articles/7862600">[SG] How to Confirm Your Store on the Credit Card Terminal (Support-Guided)</a>

<a href="https://support.qashier.com/en/articles/6290678">How to View or Change Your Terminal PIN in QashierHQ</a>

- <a href="https://support.qashier.com/en/articles/4769121">[SG] How to Reconnect the Countertop Card Terminal (Verifone V400c) to Wi-Fi</a>
- <a href="https://support.qashier.com/en/articles/7127431">[SG] How to Update the Software on Your Adyen Card Terminal</a>
- <a href="https://support.qashier.com/en/articles/7862600">[SG] How to Confirm Your Store on the Credit Card Terminal (Support-Guided)</a>
- <a href="https://support.qashier.com/en/articles/6290678">How to View or Change Your Terminal PIN in QashierHQ</a>

Last verified: 25 Sep 2026 · Markets: SG

[SG] How to Connect the QashierXS (Black) Portable Card Terminal to Wi-Fi

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Symptom	Likely cause	What to do
Your network is not in the list	The router is off, out of range, or the terminal's Wi-Fi is off	Check Use Wi-Fi is on, move closer to the router, and restart the terminal
"Incorrect password" or the terminal will not connect	Wrong Wi-Fi password, or a saved network with old details	Restart the terminal, then select the network again and re-enter the password carefully
Wi-Fi icon shows but the cloud icon is missing	The terminal is connected to Wi-Fi but cannot reach the internet	Check that other devices can browse on the same network; restart the router and the terminal
The passcode is not accepted or you do not have it	Wrong passcode (for example the Qashier POS Terminal PIN)	Use the admin passcode from your onboarding email, or contact support

[SG] How to Connect the QashierXS (Black) Portable Card Terminal to Wi-Fi

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