Summary: For Qashier merchants in the Philippines: how long hardware delivery takes after dispatch, when your subscription starts, and how your training session is booked.
Applies to: Philippines only · New Qashier subscriptions with hardware delivery.
Delivery times from the date of dispatch
These are estimates in days from the day your order is dispatched. Weather and courier conditions can add time.
Destination | Estimated delivery time |
NCR (Metro Manila) | 2-3 days |
Greater Metro Area (Bulacan, Cavite, Laguna, Rizal) | Up to 4 days |
Rest of Luzon | 3-4 days |
Visayas | Up to 10 days |
Mindanao | Up to 10 days |
Delivery policy
The date of dispatch depends on when you submit your account setup form.
Delivery fees are charged per package (one main device plus up to two hardware add-ons) and depend on your destination. The fee for your order is shown on your quotation.
Deliveries are handled by our logistics partner. Delivery time depends on current weather conditions.
Subscription start date
Your subscription starts on the date your device is delivered.
If you want a later start date, send a request to [email protected] within 7 days after delivery. Requests are subject to approval.
Training and onboarding
Your training is scheduled after you receive the device.
When your device is delivered, you will receive an email with a link to choose your training and setup schedule.
Your plan includes one free 60-minute remote or in-office training per store. On-site setup and training is available at extra cost in Metro Manila and listed Luzon cities; ask our team for the fee for your location.
If you do not receive the scheduling email after your device arrives, contact our support team.
Tracking your delivery and getting help
For a delivery update, a later start date, or help booking training, contact Qashier Philippines support at [email protected], or by phone, WhatsApp or Viber: Contact Qashier Support by Phone, WhatsApp, LINE or Viber (SG, MY, TH, PH).
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Last verified: 25 Sep 2026 · Markets: PH