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How to Change POS and Store Settings Yourself in QashierHQ (Additional Settings)

Additional Settings in QashierHQ lets you change how Qashier POS behaves in your store, such as requiring a Terminal PIN for discounts, turning on time cards or hiding buttons on the POS, by ticking checkboxes yourself, without contacting Qashier Support.

Applies to

  • Markets: All markets.

  • Product: QashierHQ (web). The settings take effect on Qashier POS.

  • Access: the account owner, or a QashierHQ login with access to Settings.

Benefits

  • No waiting: make changes right away, without raising a support request.

  • Full control: adjust the POS to suit the way your business runs.

  • Per store: each store can have its own settings.

How to open Additional Settings

  1. Log in to QashierHQ.

  2. Click the Settings (gear) icon at the top right. On a phone, tap your account icon, then tap Settings.

  3. In the Settings menu on the left, under Store, click Additional Settings.

  4. Choose the store you want to change at the top of the page. Settings apply to that store only.

  5. Click a group in the list on the left (for example POS Settings) to jump to it, or scroll down the page.

  6. Tick the checkbox next to a setting to turn it on, or untick it to turn it off. For settings with a box, type the value. Each change saves automatically: a small spinner shows, then a message such as "Successfully updated POS Settings".

Classic view: if you use the classic QashierHQ layout, click the gear icon, then open the Additional Settings tab (the last tab).

What you can change

Group

Examples of what it controls

Discount Management

Require the Terminal PIN before staff can give a discount on the POS. See How to Require a Terminal PIN for Custom Discounts in Qashier POS.

Employee Management

Time card, choosing staff for each item or each sale, commission, letting selected staff void sales, and the commission percentage for package sales and redemptions.

F&B Settings

Ordering Tablet Mode (table ordering only, with payment turned off), automatic order chit printing from the KDS/WDS, and the pager.

Inventory Management

Hide the Inventory Management button or stock counts on the POS, lock inventory, and show stock balance.

Payment Settings

Which manual payment methods appear on the POS Payment screen. See How to Manage Payment Methods on Qashier POS and QashierHQ.

POS Settings

"Mark as Take away" for F&B, open the cash drawer automatically for cash payments, hide zero amounts on the receipt, show product and category images, hide the Report and Transaction Record buttons, and require the Terminal PIN to open the Report page.

Product Settings

Decimal quantities, colour/size mode, automatic product cost on stock in, and product exchanges after a sale.

Receipt & Bill Settings

E-receipt and QR ordering logos, the store name on the receipt header, QR codes on the receipt and bill, queue numbers, and printing delivery details. For the receipt header and footer text, see How to Customise the Receipt Header and Footer (Receipt Tail) in QashierHQ.

Scanner Settings

Turn on the built-in scanner and keep it always on. The built-in scanner needs Inventory Management turned on.

Table Management

Tables, floor plan, number of pax pop-up, tipping and QR ordering. Shown only on some plans. See How to Use Table Management in Qashier POS: Set Up Tables, Take Orders and Collect Payment.

What you should see

After each change, you see a "Successfully updated …" message for that group. On Qashier POS, go back to the home page so the terminal syncs the latest settings, then check that the change has taken effect.

If something goes wrong

Symptom

Likely cause

What to do

You see "You don't have permission to access Settings"

Your QashierHQ login has no access to Settings

Ask the account owner to give your login access to Settings.

There is no Store section or Additional Settings item

You are logged in with a login that manages several businesses

Log in with the store's own QashierHQ account.

A "Failed to update …" message appears

The change was not saved

Check your internet connection, reload the page and try again.

The POS does not reflect a change

The terminal has not synced the new settings yet

Go back to the Qashier POS home page. If nothing changes, restart the Qashier POS app.

A checkbox is greyed out and can't be ticked

It depends on another feature (for example, the built-in scanner needs Inventory Management), or it is not available for your store

Turn on the related feature first. If it stays greyed out, contact Qashier Support.

A group or setting you need is missing

Some groups depend on your plan or features (for example Table Management)

Need help?

Contact Qashier Support for help with any setting.

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Last verified: 25 Sep 2026 · Markets: All markets

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