Show a timer on each occupied table in Table Management on Qashier POS. It can count up (time since the table was opened) or count down (time left), and a countdown stops customers adding items by QR ordering when it reaches 00:00.
Applies to: All markets · Qashier POS and QashierHQ · stores with Table Management turned on · a QashierHQ login with access to Settings. Update Qashier POS to the latest version.
Before you start: Table Management must be on for the store (see How to Use Table Management in Qashier POS: Set Up Tables, Take Orders and Collect Payment).
Benefits
Faster table turnover: see at a glance how long each table has been seated.
Clear ordering window: with a countdown, QR ordering customers see how long they have left to order.
Staff stay in control: staff can still add items on the POS after the countdown ends.
Timer types
Count Up: shows the time since the table was opened.
Count Down: counts down from your store's default number of minutes. Staff can enter a different number of minutes for each table when they open it.
On the POS, the timer and the number of pax show on each occupied table. A countdown changes colour:
White: more than 15 minutes left.
Orange: the last 15 minutes.
Red: time is up (00:00:00).
Turn on the timer in QashierHQ
Go to QashierHQ.
Click the Settings (gear) icon at the top right. On a phone, tap your account icon at the top right, then tap Settings.
Click Additional Settings, then select the store in the Store picker.
Go to the Table Management section and check that Enable Table Management Feature is ticked.
Under Timer for Table management, choose Count Up or Count Down. The change saves automatically. To turn the timer off, choose No timer.
Close and reopen the Qashier POS app so it picks up the new setting.
The default countdown length is set for your store by Qashier. To change it, contact Qashier Support.
Use the timer on Qashier POS
Open Table Management on Qashier POS and tap an empty table.
Enter the number of pax. (This is skipped if Disable no. of pax pop up is ticked for your store.)
For a countdown: in Timer count down from (min):, enter the minutes for this table, or leave it blank to use the default shown in the box.
Tap OK. The timer starts as soon as the table is opened.
Once a table is open, its timer cannot be extended or changed.
What QR ordering customers see
The timer starts when the table is activated.
With a countdown, customers see the time left on the QR ordering page.
When the countdown reaches 00:00, customers can no longer add new items for that table. Staff can still add items on the POS.
Count-up timers do not restrict QR ordering.
FAQs
What happens if no timer is set? The table works as usual, with no time limit.
Can staff extend the timer once the table is open? No. The timer cannot be extended or changed after the table is activated.
Does the timer affect payment or closing the bill? No. It only stops customers adding new items through QR ordering. Payment works as usual.
Do I need QR ordering to use the timer? No. The timer works in Table Management with or without QR ordering.
How does it work for ordering tablets set up as substores? Select the substore in the Store picker in Additional Settings and choose the same timer type as the main store. If the substore is not listed, contact Qashier Support.
If something goes wrong
What you see | Why | What to do |
No Timer for Table management option in Additional Settings | Table Management is not on for this store, or the Table Management section is not available on your plan | Tick Enable Table Management Feature first. If the section is missing, contact Qashier Support |
No timer on the POS tables | The POS has not picked up the new setting, or the app is out of date | Close and reopen Qashier POS, and update it to the latest version |
No Timer count down from (min): box when opening a table | The timer type is Count Up or No timer | Choose Count Down in QashierHQ, then reopen Qashier POS |
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Last verified: 25 Sep 2026 · Markets: All markets