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Introduction to QashierKiosk (Self-Ordering Kiosk)

QashierKiosk is a self-ordering kiosk for F&B merchants: customers browse your menu, customise their order and pay on their own, and the order goes straight to your POS, kitchen printers and reports.

Applies to: Singapore, Malaysia, Philippines · QashierKiosk hardware running Qashier POS in kiosk mode · a QashierPay terminal mounted on the kiosk for card payments. For pricing and lead times, contact your local Qashier team.

Overview

The kiosk is a portrait touchscreen (21.5" or 27") with a built-in receipt printer. It connects to the internet over Wi-Fi or Ethernet and is linked to the same store in QashierHQ as your counter POS, so it uses the same products, prices and availability. Card payments are taken on a QashierPay terminal (for example the QashierXS) mounted on the kiosk; QR payments are shown on the kiosk screen.

QashierKiosk options

Choose a screen size and a stand:

  • Screen: 21.5" for a compact, space-saving setup, or 27" for a full-sized kiosk.

  • Stand: floor stand or table stand. A retail stand is also available in Singapore.

QashierKiosk specifications

Processor

Octa-Core (Dual-Core Arm Cortex-A78 2.2GHz, Hexa-Core Arm Cortex-A55 2.0GHz)

Operating System

Android 13, 64 bit

Memory

4GB RAM + 64GB ROM

Touch Panel

10 Point Capacitive Touch Panel

Main Display Dimensions and Weight

Option 1: 21.5" Display: 525 x 316.7 x 46.5mm | 4.8kg
Option 2: 27" Display: 645.5 x 384 x 47.5mm | 7.3kg

Connectivity

Wi-Fi or Ethernet

Printer

Built-in receipt printer

Available Kiosk Setup and Dimension

The display screen height can be adjusted within the range shown below during setup.
​1. Floor Stand
a. With 21.5" screen: 1,467 mm to 1,517 mm
b. With 27" screen: 1,527.25 mm to 1,577.25 mm
​2. Table Stand
a. With 21.5" screen: 1,207.5 mm to 1,257.5 mm
b. With 27" screen: 1,267.75 mm to 1,317.75 mm

How ordering and payment work on the kiosk

  1. The customer taps the screen, chooses dine-in or takeaway (if you have enabled that option for this kiosk) and browses your menu.

  2. They pick items, choose options and can add Special Instructions (up to 120 characters).

  3. At checkout they choose how to pay. For QR payments the kiosk shows the QR code with the prompt Please scan the [payment method] QR code. For card payments the kiosk shows Please pay on the payment terminal and the customer taps or inserts their card on the QashierPay terminal.

  4. The receipt prints from the kiosk's built-in printer, and the order appears on your POS, kitchen printers or KDS like any other order.

Managing what the kiosk shows

QashierKiosk FAQ

Can I use the kiosk together with another POS terminal?
Yes. The kiosk and your counter POS (for example a QashierX2 or QashierXS) are linked to the same store in QashierHQ, so orders and payments from both appear in one set of reports.

What should I do if the kiosk does not power on?
Check that the power cable is firmly connected to both the kiosk and the power outlet. Press and hold the power button for a few seconds. If the screen still does not light up, test the outlet with another device, then contact Qashier Support.

How do I update the menu items displayed on the kiosk?
Edit them in QashierHQ. Products, prices and availability sync to the kiosk automatically. If a change does not appear, check that the kiosk is online, then restart it.

The kiosk says "Sorry, Dine-in option is not available through this Kiosk". Why?
Dine-in (or takeaway) has been switched off for that kiosk. If you want to offer it, contact Qashier Support to change the kiosk's settings.

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Last verified: 25 Sep 2026 · Markets: SG, MY, PH

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