Treats Explorer is the store map inside the Treats web app. It shows your stores to every Treats customer, even before they log in, so people nearby can find you and see the cashback you offer. You control how your brand and stores appear from QashierHQ.
Applies to: Singapore, Malaysia, Philippines and Thailand · QashierHQ and the Treats web app · all Treats merchants.
Key features
Browse before login: customers can explore Treats stores on the map before they sign up or log in.
Your store details: when a customer taps your pin, they see your business category, brand name, distance, address and the Treats cashback percentage. You choose the display names and pin location.
Spotlight (Website Builder) integration: if you have set up Spotlight, tapping your store details opens your Spotlight page. Otherwise a standard store details page opens.
Before you start
Treats must be active for your store. See Treats: How to Set Up and Use Treats Loyalty.
For the best result, set up your free Spotlight page first: Customers & Marketing > Website Builder. See Setting up and using your Spotlight (Website Builder).
Set up Treats Explorer in QashierHQ
In QashierHQ, open Customers & Marketing > Treats Loyalty in the left sidebar. A red exclamation badge on the menu item means your store details in Treats still need to be verified.
Click CUSTOMISE TREATS.
Fill in the display details:
Brand Name Displayed In Treats: the brand name customers see in Treats.
Business Category Display: the category shown when a customer taps your map pin.
Under Treats Explorer (Map), for each store (Store 1 In Explorer, Store 2 In Explorer and so on): Store Display Name and Store Pin & Address Display.
To place a pin, click CHOOSE ON MAP, drag the map to your store's exact location and click SAVE in the map dialog.
Click SAVE at the bottom right of the page.
Note: these are display settings for Treats only. They do not change your registered business name or store address anywhere else in QashierHQ.
The same page also holds Points Expire After and, for stores with online payments, Award points to online transactions. See Treats: How to Set Up and Use Treats Loyalty for points expiry.
What you should see
Your stores appear on the Treats Explorer map once the details are verified. This can take until the next day; the page tells you when to check back. The exclamation badge on Treats Loyalty clears once your details are verified.
How customers use Treats Explorer
The customer opens https://treats.app in a browser or scans the Treats QR code on their receipt.
They open Treats Explorer from the sign-up/login screen, the top right or bottom of the Treats main screen, or the Profile And Settings page.
They pan the map to see all Treats outlets nearby.
They tap a pin or use search to find a store, and see the business category, brand name, distance, address and Treats cashback percentage.
Tap a pin or use search to find a store
Note: if your brand has a Spotlight page, tapping the store details opens it. If not, a standard store details page opens.
If something goes wrong
Symptom | Cause | Fix |
Red exclamation badge on Treats Loyalty will not clear | Store pins or display names have not been verified and saved | Open CUSTOMISE TREATS, check every store's Store Display Name and Store Pin & Address Display, then click SAVE |
Store missing from the map | Details were saved today, or the pin was not saved | Check back the next day; confirm the pin was saved with CHOOSE ON MAP > SAVE |
Tapping the store opens a plain details page instead of your website | No Spotlight page set up | Set it up under Customers & Marketing > Website Builder |
Still stuck? Contact Qashier Support.
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Last verified: 25 Sep 2026 · Markets: SG, MY, PH, TH