Payment FAQ
Updated this week

Payment Application

  • Go to QashierHQ, Select "Payment Management"

  • Merchants are to click on "Apply Now" for the type of Payment method they wish to use.


What is MDR?

Different payment methods are subjected to different processing fees. Please refer to the chart below for the different rates and charges.


Payment Payout (SG)

There are two types of credit card payment service providers: Adyen and Fiserv

📌 Note:

  • Settlement period and payout days exclude weekends and public holidays.

  • Depending on the receiving bank, please allow an additional 1-2 working days to receive the funds in your bank account.

Adyen Payout Timeline

  • The credit card settlement period for Adyen will be T+2 working days

  • Payout days will be on every Tuesday and Friday

Transaction day

Payout day
(funds arrive in the merchant's bank account)

Monday

Friday

Tuesday

Friday

Wednesday

Friday

Thursday

Following Tuesday

Friday

Following Tuesday

Saturday

Following Tuesday

Sunday

Following Tuesday

Fiserv Payout Timeline

📌 Note: Processing of payouts on Qashier's end will be done during office hours, merchants can expect to receive the payout by the end of the day.

For example, if the transaction is made on a Monday and the settlement period is T+1 working day, Qashier will process the payouts during office hours on Tuesday, and merchants can expect to receive the payout by the end of Tuesday.

  • The credit card settlement period for Fiserv will be T+1 working day

  • Payouts will be made on the next working day

Transaction day

Payout day
(funds arrive in the merchant's bank account)

Monday

Tuesday

Tuesday

Wednesday

Wednesday

Thursday

Thursday

Friday

Friday

Following Monday

Saturday

Following Monday

Sunday

Following Monday

How to calculate payout amount (Adyen/Fiserv)

Example Transaction

Calculation

Total credit card sales

$1,000

Transaction Fee

2.95%

2.95% * $1,000 = $29.50

GST

9%

9% * $29.50 = $2.66

Payment Amount

$1,000 - $29.50 - $2.66 = $967.84

💡 Quick Math!

Transaction Fee = $1,000 * 2.95% * 1.09 = $32.16

Payout Amount = $1,000 - $32.16 = $967.84

E-Wallet Payout Timeline

📌 Note: Processing of payouts on Qashier's end will be done during office hours, merchants can expect to receive the payout by the end of the day.

For example, if the transaction is made on a Monday and the settlement period is T+1 working day, Qashier will process the payouts during office hours on Tuesday, and merchants can expect to receive the payout by the end of Tuesday.

For PayNow, GrabPay and ShopeePay

  • The e-wallet settlement period for PayNow, GrabPay and ShopeePay will be T+1 working day

  • Payouts will be made on the next working day

Transaction day

Payout day
(funds arrive in the merchant's bank account)

Monday

Tuesday

Tuesday

Wednesday

Wednesday

Thursday

Thursday

Friday

Friday

Following Monday

Saturday

Following Monday

Sunday

Following Monday

For Qashier Soundbox

  • The e-wallet settlement period for Qashier Soundbox will be T+1 working day

  • Payouts will be made on the next working day

Transaction day

Payout day
(funds arrive in the merchant's bank account)

Monday

Tuesday

Tuesday

Wednesday

Wednesday

Thursday

Thursday

Friday

Friday

Following Monday

Saturday

Following Monday

Sunday

Following Monday

For Atome, WechatPay

  • The e-wallet settlement period for Atome and WechatPay will be T+1 working day

  • Payouts will be made on the every Thursday

Transaction day

Payout day
(funds arrive in the merchant's bank account)

Monday

Thursday

Tuesday

Thursday

Wednesday

Thursday

Thursday

Following week Thursday

Friday

Following week Thursday

Saturday

Following week Thursday

Sunday

Following week Thursday

How to calculate payout amount (E-Wallet)

Example Transaction

Calculation

Total E-Wallet sales

$1,000

Transaction Fee

1.5%

1.5% * $1,000 = $15

GST

9%

9% * $15 = $1.35

Payment Amount

$1,000 - $15 - $1.35 = $983.65

💡 Quick Math!

Transaction Fee = $1,000 * 1.5% * 1.09 = $16.35

Payout Amount = $1,000 - $16.35 = $983.65


Payment Payout (MY)

GoBiz Payout Timeline

Credit Card Settlement Period is T+3 working days

  • Eg. Merchants do settlement on Monday night. The settlement period requires T+3 working days, the payout will be received on Thursday

How to calculate payout amount (GoBiz)

Example Transaction

Calculation

Total E-Wallet sales

$1,000

Transaction Fee

1.5%

1.5% * $1,000 = $15

GST

6%

6% * $15 = $0.90

Payment Amount

$1,000 - $15 - $0.90 = $984.10

💡 Quick Math!

Transaction Fee = $1,000 * 1.5% * 1.06 = $15.90

Payout Amount = $1,000 - $15.90 = $984.10

Fiserv Payout Timeline

📌 Note: Processing of payouts on Qashier's end will be done during office hours, merchants can expect to receive the payout by the end of the day.

For example, if the transaction is made on a Monday and the settlement period is T+1 working day, Qashier will process the payouts during office hours on Tuesday, and merchants can expect to receive the payout by the end of Tuesday.

Credit Card Settlement Period is T+1 working days

  • Eg. Merchants do settlement on Monday night. The settlement period requires T+1 working days, the payout will be received on Tuesday

How to calculate payout amount (GoBiz)

Example Transaction

Calculation

Total E-Wallet sales

$1,000

Transaction Fee

1.5%

1.5% * $1,000 = $15

GST

6%

6% * $15 = $0.90

Payment Amount

$1,000 - $15 - $0.90 = $984.10

💡 Quick Math!

Transaction Fee = $1,000 * 1.5% * 1.06 = $15.90

Payout Amount = $1,000 - $15.90 = $984.10

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