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[MY] Using DuitNow QR

Accept DuitNow QR payment on QashierPOS

Note: Only upon payment selection page merchant is now able to select DuitNow QR as payment.

Qashier’s DuitNow QR is primarily intended for use with Malaysian e-wallets and bank apps only.

1. Merchants will have the ability to view DuitNow QR on the POS payment selection page.

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2. Once DuitNow QR is selected, the payable amount will be automatically filled in and cannot be changed. Customers can easily scan the QR code displayed on the customer screen to make their payment with utmost convenience.

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3. Upon scanning the QR code, customers will notice that the payment will be directed to QASHIERPAY SDN. BHD, which is the correct recipient.

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4. After payment is completed, the transaction will be approved in real time and receipt will be printed out if auto-print receipt is enabled.


DuitNow QR transaction records and reports

1. Merchants have the capability to access and view their DuitNow QR transactions on both the POS and HQ platforms.

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2. Merchants have the capability to access the breakdown of DuitNow QR transactions on both POS and HQ reports..

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Voiding/Refunding DuitNow QR transactions on POS and HQ

Merchants have the ability to void DuitNow QR transactions after the payment has been successfully made.

If a transaction is voided, the refund needs to be made manually to the customer using another payment method, as DuitNow QR payments are already received and will be included in the next payout cycle. A pop-up will appear when voiding DuitNow transactions, reminding you that refunds must be done manually and are not supported by Qashier.


Payout Period of DuitNow QR

For transaction settlement, the payout processing will be T+1 working day.

Note: In the event payout is not received, please contact Qashier Customer Support Team at here.

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