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How to Retrieve Completed Order in the Qashier KDS

Retrieving completed order on the KDS

  1. Tap on the calendar icon on the top right side of the page and it will come out with a list of the all completed orders

  2. Once you have found the order you want to retrieve, select MARK AS UNDONE and there will be a prompt on the screen to confirm that you would like to retrieve it

  3. Select YES and then the order will be brought back to the queue

Here's a step-by-step video guide:


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