The Kitchen Display (KDS) shows your kitchen staff the orders they need to prepare. This guide shows you how to open the KDS from Qashier POS and how to exit back to the POS.
Applies to: All markets · Qashier POS on a device set up as a kitchen or waiter display · Kitchen Display System (KDS) or Waiter Display System (WDS) add-on · Terminal PIN to exit, if one is set.
Before you start
Open Kitchen Display only appears on a device that has been set up as a display, and the Kitchen Display System add-on must be active for your store. To set up a display, see How to Set Up Your QashierKDS (10") or QashierTab (8") Tablet or contact Qashier Support.
On a Waiter Display (WDS), the option is called Open Waiter Display. The steps are the same.
Assign your products to the KDS first, or no orders will appear on it. See How to Assign Products to a Kitchen Display (KDS) in QashierHQ.
Open the KDS
On the POS home screen, tap the ☰ icon at the top right.
Tap Open Kitchen Display.
The KDS opens and shows the orders for the kitchen to prepare.
To learn how to read the order tiles and the Order Summary, see Using the Qashier KDS & WDS Screen: Order Summary, Tile Colours and Completed Orders.
Here's a step-by-step video guide:
Exit the KDS
Tap the back button (<) in the navigation bar at the bottom of the screen.
If a Terminal PIN is set, you are asked to Please enter the terminal PIN. Enter it. If no Terminal PIN is set, you go straight back to the POS.
You return to the POS home screen.
Here's a step-by-step video guide:
The videos show an older design of the KDS screen. The steps to open and exit it are the same.
What you should see
After you open it, the KDS shows each open order as a tile. If there are no orders yet, the screen shows an animation instead of order tiles.
After you exit, the POS home screen appears.
If something goes wrong
Symptom | Likely cause | What to do |
Open Kitchen Display is missing from the ☰ menu | The Kitchen Display System add-on is not active, or this device has not been set up as a display | Contact Qashier Support to set up the display |
Invalid PIN. appears when you exit | The PIN entered is not the Terminal PIN | Enter the Terminal PIN set for this device. If you have forgotten it, ask your store owner or manager |
The KDS opens but shows no orders | Products are not assigned to this display | Assign the products in QashierHQ (how to assign products to the KDS) |
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Last verified: 25 Sep 2026 · Markets: All markets