⚠️ NOTE
Before attempting this process, please ensure that the latest transaction records on your POS have been updated.
How to check:
Log in to QashierHQ
Select from the Transactions dropdown on the left of the page,
Select Transactions
Confirm that the latest transaction matches the one on your Qashier POS.
Missing transaction records cannot be recovered if the sync was not done before clearing the cache.
Steps to clear cache on the Qashier X1/XL POS terminal:
Go to Qashier Homepage
Select "☰" on the top right-hand corner of the POS homepage
Select "Why is my POS slow?"
Enter Terminal PIN
Select "Clear Cache" and tap OK
Qashier App will force stop
Locate the Qashier app on your POS device
Log in with your Qashier username and password
Select your store
Clear Cache Success!
Here's a step-by-step video guide:
