Take a customer's order and accept payment on Qashier POS.
Applies to: All markets · Qashier POS.
Before you start: your products must already be set up. See How to Create Tabs, Categories and Products in Qashier POS.
Take an order
On the home screen, tap POS & Payment.
Tap a tab, then a category, then the item.
Set the quantity, notes or add-ons if needed.
Tap Add & Close to add the item and close the item window, or tap Add to add it and keep the window open.
Repeat for each item. The items appear in the cart.
Tips:
If Quick Order is turned on for a category, tapping an item adds it straight to the cart without opening the item window. See How to Enable Quick Order for a Category in QashierHQ.
You can also tap the search icon at the top of the screen to find an item by name, or scan the item's barcode if you use a scanner.
Take a cash payment
Tap Pay to open the payment page.
Tap Cash.
Enter the amount the customer gave you, or tap one of the quick amount buttons. If the customer paid the exact amount, tap Exact Cash.
Tap Confirm.
A confirmation screen with a tick and the total appears. If change is due, a Please give change: pop-up shows the amount. Give the change, then tap Confirm.
Tap Print Receipt or Send e-receipt if the customer wants a receipt, then tap Back to POS.
If you use a cash drawer, make sure it is connected so it opens automatically. See How to Connect a Cash Drawer to Your Qashier POS.
Other ways to pay
Card and QR payments: tap the payment method the customer chooses on the payment page. Which methods appear depends on your market and setup. See How to Manage Payment Methods on Qashier POS and QashierHQ and QashierXS Payment Terminal Guide: Setup, Card Payments, Void/Refund and Settlement.
Split a payment: tap Split on the payment page. See How to Split a Bill Into Parts in Qashier POS.
Vouchers and points: tap Redeem on the payment page to redeem a voucher or points.
Remarks: tap Note on the payment page to add a remark to the transaction.
What you should see
The sale is saved as a transaction. You can find it later in QashierHQ on the Transactions page. See Transaction Records in QashierHQ Explained.
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Last verified: 25 Sep 2026 · Markets: All markets