There are 2 types of manual discounts that can be implemented on QashierPOS: preset discounts (set-up via QashierHQ) or custom discounts.

The discounts can be applied during the order as well as at table management mode. How to apply discount in the order will be detailed in a separate article here. When a discount has been added, it can be edited as well as removed, before payment is being made.

Below, we will show the different scenarios for applying a manual discount during the order.

1. Add a Manual Product Discount

The table should already have orders submitted. After selecting the table at the Table Management screen, select the product (not discount excluded).

(Note: For products with a (discount excl.) annotation, it means the product is excluded from product and bill discounts. Refer to here for discount exclusions set-up and behaviour on POS)

Select the Discount option.

The available product discounts and custom discount option will be presented. Click on the preset discount that you would like to apply on the product. Then, click Add & Close.

The product price in the table bill will be update to have applied the discount, and the discount value will also be indicated below. The bill total amounts and details will also be updated to take the discount on the product into account.

To remove the preset discount, click on the product in the table, select the Discount option again.

Then click on the <Preset Discount Name> button again, then click Add & Close and the discount will be removed. The bill amounts and details for the table will also be updated accordingly.

2. Add a Custom Product Discount

The table should already have orders submitted. After selecting the table at the Table Management screen, select the product (not discount excluded). After clicking on the Discount option, instead of selecting any preset discounts, click on the Custom Discount button.

Select the discount type (% or $) and key in the discount value. Click Confirm, then Add & Close when you would like to apply the discount on the product accordingly.

After the custom discount is selected, the discount will be applied to the product and its selected modifier(s).

To remove the preset discount, click on the product in the table, select the Discount option again.

Then click on the Custom Discount button again, then click Add & Close and the discount will be removed. The bill amounts and details for the table will also be updated accordingly.

If you require a restriction on custom discounts being implemented by unauthorised personnel, speak with our team to have a Manager PIN in place.

3. Add a Manual Bill Discount

The table should already have orders submitted. After selecting the table at the Table Management screen, select the Discount icon.

You will be able to view available preset discount at the bill level and the custom discount option. Select <Preset Discount Name> and click Add & Close to apply discount to the table bill.

The bill discount for the table, after the subtotal of the ordered products, will be indicated.The bill amounts and details will also be updated accordingly.

To remove the bill discount, click on the Discount icon at the table and click on the <Preset Discount Name> again. To apply the discount removal, click Add & Close and the bill amount and details for the table will be updated accordingly.

4. Add a Custom Bill Discount

The table should already have orders submitted. After selecting the table at the Table Management screen, select the Discount icon. Instead of selecting a preset discount, click on the Custom Discount button.

Select the discount type (% or $) and key in the discount value. Click Confirm, then Add & Close when you would like to apply the discount on the table bill accordingly.

The discount will be applied to the table bill and the bill amount and details will be updated accordingly.

To remove the bill discount, click on the Discount icon at the table and click on the Custom Discount button again. To apply the discount removal, click Add & Close and the bill amount and details for the table will be updated accordingly.

If you require a restriction on custom discounts being implemented by unauthorised personnel, speak with our team to have a Manager PIN in place.

To find out how to apply discount in an order or in Takeaway mode click here.

To find out more about discount excluded products and how they are restricted from product and bill discounts, click here.

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