Qashier POS can run on your own Android phone or tablet, so you can take orders without a Qashier terminal. This article shows how to install the app on your own device, grant the permissions it needs and log in.
Applies to: All markets · Qashier POS on a merchant-owned Android phone or tablet · Log in with your QashierHQ email address and password.
Qashier terminals such as the QashierX2 and QashierXS come with Qashier POS pre-installed and do not allow other apps to be installed, so you never need this article for them. See Why Can't I Install Third-Party Apps on My Qashier Payment Terminal?. For a Sunmi T2, T2s or T2s Lite, follow How to Install the Qashier POS App on a Sunmi T2 / T2s / T2s Lite instead.
Before you start
Your device runs Android 7.0 or later.
Your device is not an Android Go (low-RAM) device. Android Go cannot show the pop-up that alerts you to new online orders, so it is not supported.
Your device is connected to Wi-Fi or mobile data.
You have your QashierHQ email address and password. Forgot it? See How to Reset or Change Your Qashier Password.
If you are not sure whether your Qashier plan lets you use Qashier POS on your own device, ask support before you install.
Steps
On the device, open a browser and go to qashier.com/getapp. The Qashier POS installer (an APK file) downloads. If you cannot find it, open your browser's downloads list or the Download folder in your file manager.
Tap the downloaded installer file. If Android says your device is not allowed to install unknown apps from this source, open the settings it offers, allow installs from the browser you used, then go back and tap the installer again.
When the installation finishes, open Qashier POS and tap Login.
Enter your QashierHQ Email address and Password, then tap Next. If two-step verification is turned on for your account, enter the 6-digit code from your authenticator app and tap Verify.
On App Permission Settings, turn on Allow running app in background, Allow storing images and Allow app notifications, then tap Done. Allow each Android prompt that follows.
If your account has more than one store, choose the store this device will use on Select Your Store. If you have more than one POS, select the correct store for each device.
Permission prompts you may see later
Qashier POS asks for more permissions only when a feature needs them. Allow them when asked.
Prompt | Why it is needed | When it appears |
Allow to display on top | Shows a pop-up on top of other apps when a new order arrives. | Only for stores that receive QashierEats, foodpanda, GrabFood, Treats or booking orders. It never appears on Android Go devices, which is why they are not supported. |
Allow install from this source | Lets Qashier POS install its own app updates. It is not needed because the app is "third party"; it is only for Qashier updates. | When a Qashier POS update is available. |
Allow to store image | Lets the app save images so they can be printed on receipts and order chits. | When the app needs to save images for printing. |
Allow location permission | Android needs location access to find and keep track of Bluetooth devices, even when the app is closed. | When you connect a Bluetooth device such as a printer. |
What you should see
The Qashier POS home screen loads with your store's products and you can start taking orders. When a new version of Qashier POS is available, the app tells you and installs it after you allow it.
If something goes wrong
Symptom | Likely cause | What to do |
The installer will not open, or Android says the app was not installed | Android is older than 7.0, or installs from your browser are blocked | Check the Android version in your device settings. Allow installs from the browser you used, then tap the installer again. |
"Sorry, this user does not exist" | The email address is not your QashierHQ login email | Use the email address you log in to QashierHQ with. |
"Password entered is invalid. Please try again." | Wrong or old password | |
"You are currently logged in to this store on another device. Please select which device to continue or speak to us on live chat to add a new device." | The store is already active on another device | Choose which device should keep the store, or contact us on live chat to add a device to your plan. See How to Contact Qashier Support via Live Chat (QashierHQ & Qashier POS). |
No pop-up when an online order arrives | "Display on top" is turned off for Qashier POS, or the device is Android Go | In your device's app settings for Qashier POS, allow it to display over other apps. Android Go devices are not supported. |
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Last verified: 25 Sep 2026 · Markets: All markets