Introduction

Combo refers to a set of items that is grouped together, which is usually sold at a cheaper rate than if the items were to be bought on their own.

Eg: A combo meal sold by Macdonalds consisting of Mcspicy, french fries and coke zero.

Examples of Use Cases

F&B

Bundling of food and drinks together to form a set meal.

Eg: Chicken Burger + fries + coke

Selection of ice cream flavours

Eg: 1st scoop: Chocolate, 2nd scoop: Mint


Beauty

Want to assign one staff to each product for ease of commission calculation

Eg: Hair Salon - Cut + Wash

Retail

Eg: Sports Store - Badminton Racquet + String + Grip

Important Details

  • An additional price can be set for each product listed in the combo, for items that warrants a premium. Eg: Mains set: $10 . Beef Steak has an additional price of +$2.00

  • Combos are essentially borrowing existing products from other categories.

    • As such, product name, price, cost, points, modifiers, printer selection, order chit, KDS etc for products in combos will still follow what is being set on a product level

    • Deduction of stock in Inventory Management for combos is still via the current existing product.

  • Refer to here for more details on sales, discounts and points calculations

How to use

  • Inform our friendly account managers via the live chat that you want to use the combos feature.

Creating a combo category on HQ

  • Go to product management page and click on the '+' button beside category

  • Your combo category will now appear in your list of categories

Creating a combo on HQ

  • Click on the combos category that you have created, followed by the ‘ADD COMBO’ button

  • Proceed to fill in the required information such as the combo name, combo price and add the relevant sections you require

  • Click on ‘ADD/EDIT PRODUCT’ to add the required products and additional price for each section

  • Click ‘CONFIRM’ to complete the creation of the combo

Selecting a combo on POS

  • Click on a combo category and select a combo

  • Select a product from each section, as well as the relevant modifiers, staff and key in notes, if any.

  • Once the criteria for each section has been fufilled, the product name will be highlighted in green.

  • At this point, you are not able to select ‘ADD’ or ‘ADD & CLOSE’ yet.

  • Once you have selected a product from each section and have fulfilled the necessary criteria, you can proceed to input the discount, quantity or go ahead to add/add and close the product.

  • The combo name will then appear in the order list

  • You can click on the arrow button to expand it to see its contents

Display of combos, products and modifiers quantity

  • The display of the quantity is unique to it’s own part.

  • Using the above example, what this means is that there are two burger combos added to the order list, of which each combo consist of:

1 x burger, with 1 x cheese modifier and 2x modifier 1

1 x fries

1 x coke zero

  • Hence in total, there are 2 x burgers, 2 x cheese modifier, 4 x modifier 1, 2 x fries and 2 x coke zero.

Viewing combos on order chit

  • Products in the combo will follow the tab index or printer index setting that has been set

Viewing combos on receipt

  • The combo name and the products selected will appear in the receipt.

Viewing combos in transaction records

  • The combo name and the products selected will appear in the transaction record

Viewing combos in reports

  • Sales of the combos can be seen in the sales by combos table

  • Sales of products in combos will be added to the relevant tables (sales by product etc). When the product is clicked in the sales by product table, it will open a pop up to show the breakdown of ala carte sales and combo sales

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